Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Great features and above all great build quality
on August 19, 2025
Posted by: CreeseAz
[This review was collected as part of a promotion.] While I absolutely love all the features that come with the phone one of the things I love the most is the amazing build quality.
You can tell just holding the phone that you are holding a premium device but at the same time you can tell it's so sturdy and well made that I don't have to have a heart attack if I accidentally drop it or hit it on something.
Basically 20 years of innovation has culminated in this device and it shows.
Then of course after the hardware you get the software! Everything you need + AI has been an experience in itself. I still am discovering new things I can do on the phone on a nightly basis.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has some AI features that I didn't know
on August 19, 2025
Posted by: lilpinksun
[This review was collected as part of a promotion.] Glaxy AI is so cool the Glaxy has an AI feature to were you can translate language in your phone call and you don't have to download a app to use you just have to remember to turn it on when you want to use it when your on a call.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unlimited choices and features in your pocket
on August 19, 2025
Posted by: Romerodxb
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a premium phone that excels with its advanced Galaxy AI features. While its hardware offers a refined experience, the software is where it truly shines.
​The phone sports a sleek design and a brilliant 6.9-inch Dynamic AMOLED 2X display with a smooth 120Hz refresh rate. Powered by the new Snapdragon 8 Elite for Galaxy chipset, the S25 Ultra handles everything with ease. Its improved on-device AI processing boosts both performance and privacy, while the 5,000mAh battery easily lasts a full day.
​The most notable improvements come from Galaxy AI. This suite of AI tools is integrated throughout the phone, allowing you to perform seamless cross-app actions, get instant web page summaries, and even remove unwanted background noise from your videos with the new Audio Eraser feature. The camera system also uses AI for stunning low-light photos.
​For anyone seeking the best Android experience with powerful AI features, the S25 Ultra is a compelling choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 19, 2025
Posted by: Rebelmomma
[This review was collected as part of a promotion.] I love my phone. I love how well it takes pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great But Loved Square Design
on August 19, 2025
Posted by: JesseKYT
[This review was collected as part of a promotion.] I was offered to try out an S25 Ultra for a little while and the phone has a great camera and I love the small bezels on the screen but I loved that square design as the S22 Ultra, S23 Ultra and S24 Ultra so I didn't keep the device and went back to my S23 Ultra. Looking forward to a new Z Fold soon!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is very responsive, It doesn't lag
on August 19, 2025
Posted by: UPS123
[This review was collected as part of a promotion.] The phone is perfect for keeping track of my daily physical activity and when paired with my galaxy buds 3 pro in lets me answer and reject calls through voice command as well as controlling my music options hands free which helps while I drive. The phone is very fast and responsive, I haven't had any issues with lag since I bought it. The picture quality is very colorful and clear, I can even get clear images at night through the camera night mode.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on August 19, 2025
Posted by: Utah0286
[This review was collected as part of a promotion.] Best Samsung phone I've had yet. I've owned the flip 4 and 5 and the screen broke at the fold on both of them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on August 19, 2025
Posted by: NinaTech
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for couple of months and it’s been incredible. The battery lasts all day, the camera is stunning (especially zoom and night shots) if you like concerts you will enjoy with this camera, you will be able to record videos and take photos as close as you want, also the S Pen makes quick notes and edits photos super easy.
What really stands out is Galaxy AI:
Live Translate helps me in calls and chats across languages. I couldn't imagine anymore without this option, is so easy when you can have a conversation and your Galaxy transalate for you!!!
Note & Writing Assist save time with summaries! And more!
Photo AI tools make editing so easy! With amazing results!
It doesn't feels like a phone it's more like a personal and creative assistant!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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