Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,201 Reviews)
Rating breakdown 27,201 reviews
5 Stars
23,318
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I like this phone a lot
on August 20, 2025
Posted by: Kittieslord2200
[This review was collected as part of a promotion.] Galaxy AI is great for this phone. I'm enjoying my s25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Continued Refinement to an aging design
on August 20, 2025
Posted by: S25UltraReview
[This review was collected as part of a promotion.] As always, Samsung continues to produce devices attempting to meet the needs of most users but alienates the S-pen loyalists by removing features to save money. They push AI features but I find them mostly unused. If I was still a student studying perhaps the AI benefits would be more impressive. No matter how I feel about Samsung's stagnation, I still come to appreciate the available themes and plethora of customizations available for my S25 Ultra. I want to hope that Samsung will once again innovate and impress me, but for now this will have to do.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided links to an article to help you with the redesigned S Pen features, and to the complete manual to help you with hand gestures and voice commands available to use with your device. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone galaxy
on August 20, 2025
Posted by: 1978jojo
[This review was collected as part of a promotion.] Phone is great and easy to use. The galaxy ai comes in hand. Would recommend this Phone to the older people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 20, 2025
Posted by: Woody1
[This review was collected as part of a promotion.] All expectations met. No issues. Galaxy AI IMAGES are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy with my Galaxy.
on August 20, 2025
Posted by: mmz3101
[This review was collected as part of a promotion.] I am very happy with my Samsung Galaxy and its artificial intelligence, I occupy it for many things and it is very helpful, I feel that I can not ask for more
Galaxy AI is the best
I would also like to mention my Samsung Buds, which have excellent sound.
Galaxy AI is the best
I would also like to mention my Samsung Buds, which have excellent sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the better performance phones out there.
on August 20, 2025
Posted by: S25Ultrawesome
[This review was collected as part of a promotion.] Literally a fill blown, better than any laptop or desktop computers, on the palm of my hand.
The resolution is outstanding! Gives my eyes a joy every time I look my phone. Galaxy AI is fantastic! Easy to use and very straight forward answers.
Gaming is really super! FPS and connectivity, honestly had to do with the reception, are fantastic and it's like playing a brand new game every time!
The resolution is outstanding! Gives my eyes a joy every time I look my phone. Galaxy AI is fantastic! Easy to use and very straight forward answers.
Gaming is really super! FPS and connectivity, honestly had to do with the reception, are fantastic and it's like playing a brand new game every time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect product always to my expectation
on August 20, 2025
Posted by: Sherif
[This review was collected as part of a promotion.] Amazing product samsung veteran for more than 15 years
Easy to use domestically and international
Easy to use domestically and international
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on August 20, 2025
Posted by: Jahney
[This review was collected as part of a promotion.] The picture was perfect and I love the size of the phone .
Value
5
Written by a customer while visiting Samsung US