Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great phone
on August 22, 2025
Posted by: BobbyEpps
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra lives up to its flagship billing, delivering standout performance across cameras, gaming, and battery. Its camera system is nothing short of remarkable, anchored by a 200MP main sensor and bolstered with a new 50 MP ultrawide lens—finally replacing the old 12 MP module—along with a periscope 5× and 3× telephoto combo, backed by OIS and powerful AI-boosted processing. The upgraded ProVisual Engine refines image quality, especially in low light, and features like Audio Eraser for video add practical polish .
On the gaming front, the Snapdragon 8 Elite for Galaxy chip brings exceptional muscle, with built-in ray-tracing support, Vulkan optimization, and enhanced thermal engineering via a larger vapor chamber and better materials—resulting in notably smooth and sustained performance .
The battery life remains solid with a 5,000 mAh pack delivering up to 31 hours of video playback—a modest improvement over its predecessor—while charging remains at 45 W wired and 25 W wireless .
Critique: While the hardware is powerful, the Galaxy S25 Ultra feels a bit too evolutionary. WIRED called the series “technically sound,” but “kind of a snooze” due to limited innovation beyond cosmetics. TechRadar also notes that many of the most compelling updates are software-based, and users may find
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Seamless and Powerful Android Experience
on August 22, 2025
Posted by: BiggieBrewski
[This review was collected as part of a promotion.] This phone has been a fantastic experience from day one. As someone who was new to Android, the transition was incredibly easy and smooth. The user interface is intuitive and I was able to get everything set up exactly how I wanted it without any hassle.
The battery life is truly a standout feature. I'm a heavy user, and I've consistently been able to get through a full day with plenty of charge to spare. It's a huge relief not to be constantly searching for an outlet, and it makes a real difference in my day-to-day use.
The camera quality is excellent. Photos are sharp, colors are vibrant, and the low-light performance is impressive. Whether I'm capturing a quick snapshot or a carefully composed shot, the results are consistently stunning.
Finally, the AI features are a game-changer. The integration of Gemini and Bixby provides a very useful set of tools. From intelligent photo editing to getting quick answers and assistance with daily tasks, these features feel both powerful and practical, adding a new level of convenience to the phone. The combination of these two AI assistants, while different in their strengths, truly gives the phone an edge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but not as innovative as it could be
on August 22, 2025
Posted by: BeeneBurrito
[This review was collected as part of a promotion.] The s25 ultra is another a series phone and a line of mobile devices that just done so many people with their camera quality and software. The screen quality is beyond clear details are more vibrant and beautiful than ever, there's rarely a time when I notice any lag or freezing much less crashes or having to reboot. So what's missing because something definitely is....
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Replaced my PC
on August 22, 2025
Posted by: tcbnokc
[This review was collected as part of a promotion.] The robust features of S25 Ultra increases daily productivity through the use of stylus, DEX, and other tools in the palm of my hand; eliminating switching from one device to another to get the job done.
Galaxy AI enhances the overall experience with great tools for immediate reference and information benefiting business and personal use.
Galaxy AI enhances the overall experience with great tools for immediate reference and information benefiting business and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always comes thru, with great products!
on August 22, 2025
Posted by: Cmacsamsung25
[This review was collected as part of a promotion.] Calls, texts, gaming, Hotspot phone games, maps and directions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on August 22, 2025
Posted by: Apatrol
[This review was collected as part of a promotion.] Absolutely love the s25 Ultra. Crisp screen you expect from Samsung. The Galaxy AI integration is seamless. Very happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional phone
on August 22, 2025
Posted by: Mourningsage
[This review was collected as part of a promotion.] Using this device has been a seamless experience for me. If you're already used to any of the recent Galaxy Ultras, you won't have any issues picking this up and continuing on. The built in Galaxy AI system is non-intrusive and helpful for a variety of tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on August 22, 2025
Posted by: Rose0602
[This review was collected as part of a promotion.] The best phone i have in my entire life and i will choose Samsung again
Value
5
Written by a customer while visiting Samsung US