Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This product is awesome!
on August 23, 2025
Posted by: Love2play
[This review was collected as part of a promotion.] Galaxy AI is so easy to use and I love having the convenience in my hands when I need it. This phone has great camera, its durable, I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional design
on August 23, 2025
Posted by: Zero000
[This review was collected as part of a promotion.] After spending some quality time with the Samsung Galaxy S25 Ultra, it's clear this phone is a true flagship in every sense of the word. From the moment you turn it on, the stunning Dynamic AMOLED 2X display captivates with its vibrant colors and silky-smooth 120Hz refresh rate, making everything from gaming to simple scrolling a pure joy. The camera system is, without a doubt, a major highlight. The upgraded 200MP main sensor captures an incredible level of detail, and the versatility of the other lenses means you're always ready to get the perfect shot. Beyond the visuals, the phone’s performance is nothing short of exceptional, handling intense multitasking and demanding apps with ease thanks to its powerful Snapdragon 8 Elite for Galaxy processor.
What truly elevates the S25 Ultra from a great phone to an essential tool is the suite of Galaxy AI features. This isn't just a marketing gimmick; it's a fundamental shift in how you interact with your device. Whether it’s using AI-powered editing tools to flawlessly remove unwanted objects from photos, getting concise summaries of long articles or emails with Writing and Note Assist, or the seamless, real-time translations during calls, Galaxy AI makes daily tasks more intuitive and efficient. The deep integration with Google's Gemini AI is a game-changer, providing a powerful assistant that simplifies complex tasks with a simple voice command. Ultimately, the Galaxy S25 Ultra is a winner.
What truly elevates the S25 Ultra from a great phone to an essential tool is the suite of Galaxy AI features. This isn't just a marketing gimmick; it's a fundamental shift in how you interact with your device. Whether it’s using AI-powered editing tools to flawlessly remove unwanted objects from photos, getting concise summaries of long articles or emails with Writing and Note Assist, or the seamless, real-time translations during calls, Galaxy AI makes daily tasks more intuitive and efficient. The deep integration with Google's Gemini AI is a game-changer, providing a powerful assistant that simplifies complex tasks with a simple voice command. Ultimately, the Galaxy S25 Ultra is a winner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on August 23, 2025
Posted by: Grantsfree25
[This review was collected as part of a promotion.] I love this phone ...hands down the best phone ive ever had , and the galaxy ai is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device but lags some
on August 23, 2025
Posted by: Gadawg
[This review was collected as part of a promotion.] I have been an owner of S series since very beginning, and this model definitely lives up to the legacy! Amazing phone, display is phenomenal. The camera takes crisp clear photos in any light, speed, or distance. The only issue I have is some latency when running alot of memory programs at same time. Otherwise no complaints.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 23, 2025
Posted by: Sanctified
[This review was collected as part of a promotion.] Galaxy AI makes everything seamless and smooth; it's a great feature. Gaming is smooth, and multitasking is great. It's a great device and is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 23, 2025
Posted by: Bi11yEB0
[This review was collected as part of a promotion.] Galaxy AI is the best AI I saw on smartphone untili now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 23, 2025
Posted by: nb613709
[This review was collected as part of a promotion.] I love my S25 Ultra! It has some great features, including Galaxy AI. Galaxy AI comes in very handy, especially when it comes to searching for things or editing photos and videos. The camera on here is also amazing! I love using the 100X space zoom to get breathtaking pictures of the moon. I also use the 200MP lense to get beautiful pictures of everything from the sky to my family. There are a couple issues such as the screen randomly shutting off or being able to interact with an app that is under the one I'm currently using....just some small things. Other than that, I'm happy with my Samsung Galaxy S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung phone
on August 23, 2025
Posted by: Rumi1919
[This review was collected as part of a promotion.] The phone itself is absolutely phenomenal, the camera is topnotch and I truly enjoy the magnificent photos I can take. The reason why I'm leaving 1 star is due to whatever Samsung decided to do with the updates. It's absolutely ruined the speed, the efficiency, pretty every feature fails due to whatever they did. Truly upset by it
Value
1
Response from Samsung USBy R&R Team, August 26, 2025
Hello Rum1919, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and we are happy to hear you were so initally pleased with the usage of your device. We have shared a link directly to the Samsung Support Team to assist you with the ways the recent update to your software has impacted your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US