Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Amazing, but 2 things missing
on August 24, 2025
Posted by: Sethismyname
[This review was collected as part of a promotion.] I love the phone, there are so many things about it that are great. I love the size, the screen, the speed, most of the Galaxy AI, and others. There are 2 things that I feel are lacking.
1. Battery life. It's not bad, but with the tech that's out there, I expected more, especially at this price.
2. The camera. I can take amazing pics, if the light is right.
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hey there Sethismyname, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the features and usage of your device. We have provided links to articles to help you maximize the battery life of your device, and discover the different camera settings and features to capture the best possible photos and videos. We have also shared a link to the Samsung Support Team if you have questions or continue to experience these matters with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and fast
on August 24, 2025
Posted by: Ucfman
[This review was collected as part of a promotion.] I use my s25 for streaming and gaming.streaming has had no issues and the sound is good enough to play music at the pool nice and loud! Gaming on 4x strategy games have been great and no issues with graphics. Fortnite and other graphic intense games were no problem but screen never felt big enough. Use it for searching in picture with Galaxy AI with Gemini AI when searching for products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice overall phone Can handle most intensive tasks
on August 24, 2025
Posted by: Redjoe
[This review was collected as part of a promotion.] it’s a game-changer for staying productive every day. The phone is super fast thanks to the Snapdragon 8 Elite processor, and the 6.9-inch AMOLED screen is gorgeous—everything just looks crisp and smooth.
The Galaxy AI features are surprisingly helpful. Things like automatically summarizing notes, transcribing voice recordings, or suggesting actions across apps really save time. I feel like I have a little personal assistant in my pocket. The S Pen is also great for jotting down ideas or highlighting notes, and now it even helps turn handwritten notes into summaries despite the Pen not having Bluthooth now but it's not a big deal .
Battery life is solid too—easily lasts a day and a half with heavy use. Plus, if you use other Samsung devices, it all syncs nicely, so notifications and tasks feel seamless across devices.
Overall, the S25 Ultra isn’t just a phone—it actually helps me get stuff done. If you’re looking for something that can keep up with a busy schedule, this phone is worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is AMAZING!
on August 24, 2025
Posted by: CARPEDIEMPHONE
[This review was collected as part of a promotion.] I have been a Samsung Loyal Phone Customer for over a decade. However, the new features on the Camera on this model is the best so far. I love the low light capabilities and the resolution is top notch. We no longer carry our DSL camera because of the quality of this cell phone! Well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great upgrade
on August 24, 2025
Posted by: 080380
[This review was collected as part of a promotion.] I love the galaxy all suggestions and I like quality of pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is working fast , and good
on August 24, 2025
Posted by: Juro2461
[This review was collected as part of a promotion.] Its my favorite phone ever. The fastest phone i ever had and with the best camera. Also Galaxy AI helps a lot with my job by giving me any information I ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device!!
on August 24, 2025
Posted by: Ominous
[This review was collected as part of a promotion.] Galaxy AI on the S25 Ultra is an amazing feature i use it everyday when im at work when I need to look up phone numbers and when im editing photos. The battery life on the phone is amazing. It'll last me up to 28hrs on normal use. Speakers are great! I can leave my phone in the back office and hear it when im out on the floor. I have no regrets with this phone. I also plan on upgrading to the fold 7 soon!! Heard alot of great things about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Review
on August 24, 2025
Posted by: Dcisko
[This review was collected as part of a promotion.] Overall its a great phone. I dont like that the S pen has been changed. Old S pen was bluetooth this one is nothing more than a glorified stylus. Samsung dont alienate power users please. As a note I had the Z Flip 6 and it was 5 mths old that got the green line issue that I traded in to get this device
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hi there Dcisko, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned features of your S Pen and integrating them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US