Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Excellent phone! It just keeps getting better.
on August 25, 2025
Posted by: PhonetographerPhil
[This review was collected as part of a promotion.] This is the snappiest, most easy-to-use phone I've ever owned. It takes INCREDIBLE photos! This is the first phone where I actually enjoy listening to music through the speakers. The build is very solid and the screen is beautiful. It's handled every game I've thrown at it with ease. The camera is something special, and the Galaxy AI editing tools are fantastic as well! I find myself using the stylus more with the S25 Ultra than I did with any of its predecessors. I got this phone right when it came out, and I'm still suprised by it nearly every day. Can't recommend it highly enough!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly fast and beautiful design
on August 25, 2025
Posted by: Hugog1981
[This review was collected as part of a promotion.] This phone is amazing. Looks very professional and slick. The Galaxy AI that with it is also next level technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for photos/videos and editing
on August 25, 2025
Posted by: MailmanEd
[This review was collected as part of a promotion.] I upgraded to the 25 ultra after I broke my 24. So far I liking it. Everything has been stellar and I love the jade green color. Although it's not a huge change from the 24 it's still a fantastic phone. While I was quite skeptical about the Galaxy AI features I have found some of them useful and entertaining. The live translate worked surprisingly well and I use it when talking to relatives and I don't know all the words they are saying or if I misheard something. It's also cool that it's able to keep a transcript of your calls, so you can go back and review them, which I find useful to learn new phrases and remembering important details. Aside from that the only other feature has been the photo assit which I use to make custom memes for those family group chats. Overall I've had a great experience with the phone and I especially love all the photo and video options this phone has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lightweight with an visually astonishing display
on August 25, 2025
Posted by: Freddyfoxx12
[This review was collected as part of a promotion.] I was skeptical about upgrading from my galaxy note 20 ultra because it is still a workhorse.
However, the Samsung S25 Ultra with Galaxy AI is really awesome. The display is beautiful. The brightness and the colors and blacks are incredible.
The battery life on this device is remarkable. I can get almost 2 days of medium usage on wifi and cellular data. I am so used to charging my device daily, but sometimes I throw the device on the charger and its only at 83% after a full day of usage.
The camera is decent; but I have a really powerful mirrorless camera, so I find myself getting frustrated with the noise of this mobile camera and digital zoom.
I also want Samsung to fix the app drawer function for alphabetical order to have option to be horizontal scrolling. The vertical scrolling on the latest UI is very annoying.
Overall, I love the device and its fast processing power and remarkable battery life. I want to use the Galaxy AI pro, but im afraid I'd forget about the price change at the end of the promotion.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Freddyfoxx12, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overaell pleased with the usage and capabilities of your device. We have provided links to the complete manual for your device to help you best align the settings to your preferences including your home screen and overall usage, and also to the Samsung Support Team to offer assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kyleigh l
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
Phone is not too big, but the screen is amazing. The camera is HUGE upgrade from the 23+ I had. Very excited to use it at the next concert. The pen is a nice touch, especially when I have press ons glued on, and I need that extra precision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bengel
Verified Purchase:Yes
I have had the phone for about 2 weeks. Very capable with many functions and excellent camera. I like the quick response of the phone with the Qualcom chip!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on August 25, 2025
Posted by: JenS25
[This review was collected as part of a promotion.] I am NOT much of a tech person but this phone has so many features I yet still learn to use. I've been watching many videos of how to use them and will continue to unlock my technological knowledge with this phone. I mostly enjoy the AI suggestions/use, the Gemini assistant, SPen is excellent for note taking at my convenience. Samsung have been the best phones that I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung care is horrible
on August 25, 2025
Posted by: Flailpuppy
[This review was collected as part of a promotion.] I love the phone but Samsung care is horrible. I've talked to 8 different people. And my calendar keeps reverting back to 1994
Value
4
Written by a customer while visiting Samsung US