Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,204 Reviews)
Rating breakdown 27,204 reviews
5 Stars
23,321
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: MrNick
Verified Purchase:Yes
This is a nice phone and takes good photos. The battery life is longer than my previous Samsung. Everything is going well with it.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey MrNick, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the appearance and usage of your device, and finding the camera so amazing, and the battery able to keep up with your usage during the day. Please, don't hesitate to reach out to us again any time you have questions or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Shawn
Verified Purchase:Yes
Samsung made it so easy for me to return my phone and purchase a new one, I have already recommended it to a friend who needs a new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever bought
on September 3, 2025
Posted by: Sssupervenom
[This review was collected as part of a promotion.] Personalized Review of the Samsung Galaxy S25 Ultra & Galaxy AI
1. Design & Display
Titanium Frame & Gorilla Armor 2: The S25 Ultra debuts a robust titanium chassis and an industry-first anti‑reflective Gorilla Armor 2 screen, offering exceptional scratch resistance and drop durability—even from heights up to 2.2 meters .
Immersive Display: Featuring a massive 6.9" Dynamic LTPO AMOLED 2X panel with 3120×1440 resolution, HDR10+, and adaptive 1–120 Hz refresh rate, this screen reaches up to 2600 nits for blazing brightness .
2. Performance
Snapdragon 8 Elite for Galaxy: Customized for efficiency and power, it brings a 40% boost to NPU, a 37% CPU lift, and 30% GPU jump, all while supporting enhanced AI processing entirely on-device .
Advanced Cooling: The vapor chamber is enlarged by 40% with improved thermal materials to ensure sustained performance during intensive use .
3. Galaxy AI – Truly Intelligent
AI at the Core: With One UI 7 and Galaxy AI, the phone acts like a smart companion. It understands context—across text, speech, images, and video—to deliver smooth, intuitive interactions and suggestions through features like Circle to Search, Now Bar, and Now Brief .
Generative Tools & Image Magic:
ProVisual Engine: Delivers ultra-detailed photos with improved sensors and 10-bit HDR by default .
Audio Eraser: Removes unwanted noises in videos—like static or background commotion—leaving clearer audio tracks.
Value
5
Written by a customer while visiting Samsung US
Posted by: Armykid84
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
S25 ultra way clearer then pervious model fast too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with many features
on September 3, 2025
Posted by: GsIIVU
[This review was collected as part of a promotion.] The galaxy 25 ultra is a great phone with many features. The one thing I did not like that changed from the previous versions was that they took the Bluetooth out of the S pen. The Galaxy Ai features is amazung and the adaptive wallpaper is amazing .
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hi there GsIIVU, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI and capabilities of your new device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
As Expected
on September 3, 2025
Posted by: Camera bug
Reliable and with desired functionality. Trusted and easy handling.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on September 2, 2025
Posted by: FioU25
from Sparks, Nevada
Expertise:Intermediate
Great phone, the snapdragon chip and Samsung hardware is top notch, cameras are great, software is amazing, the screen is the best, overall it's a great phone, my only gripe with the phone is speakers, I wish it had better quality, and was a bit louder, but other than that it's a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Oklahoma City, OK
Expertise:Intermediate
Verified Purchase:Yes
Great phone for all purposes. Many advanced features too numerous to list.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US