Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
3
My phone S25 Ultra
on September 15, 2025
Posted by: Boron6
[This review was collected as part of a promotion.] It's just a phone, really not any different than what has been coming out the past couple of years. 🤷
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Boron6, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to full discover the capabilities of your new device after an upgrade, and we would love to help you. We have provided a link to the complete manual for your device to assist you in your discovery of the features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Day 1 Team Samsung!
on September 15, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] I have always had a "galaxy" phone for as long as I can remember! before that I had the red square samsung rant phone growing up! lol I love samsung galaxy phone. I use mine seamlessly with my samsung tvs, watch, samsung chrome laptop and i also use it with my Google hub & my Google nest!
I learn new things i can do with this phone everyday. I loveee GOOGLE AI. its so very useful and informative! I stay upgraded with the newest Samsung phones and I am never disappointed! I love my phone!! could neverrr switch up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery, and display, galaxy ai it's great
on September 15, 2025
Posted by: Jmichy
[This review was collected as part of a promotion.] My phone full fill all the need that I have the Galaxy AI help me to translate and in my job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is amazing all the things I do with one device
on September 15, 2025
Posted by: MissClue
[This review was collected as part of a promotion.] With the amazing functions this phone has, I'm allowed to do multiple things, is very little time and the processing time is very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flagship phone.
on September 15, 2025
Posted by: Kaylun
[This review was collected as part of a promotion.] Galaxy AI.
So, the phone is the peak of modern performance and features. Its everything anyone would want from a phone. The only thing I wish Samsung would adopt, is underscreen front camera. Other cheaper phones do it with 0 issues. Gives us the FULL screen to use. That always blew my mind. Along with a larger battery. If you look at the Redmagic phones as an example. They have a larger battery, faster charging and underscreen camera. If they offered an IP rating I would own one now. They dont because its a Gaming phone with a small fan built in, so they cant get the IP rating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is out of this world
on September 15, 2025
Posted by: Tommyo
[This review was collected as part of a promotion.] Still getting use to the phone and everything love the camera it takes amazing pictures and the specs on the phone are amazing also love the stylish pen also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only 1 problem
on September 15, 2025
Posted by: Mama12
[This review was collected as part of a promotion.] So it gets stuck on the rotation and you have to shut it down and start back up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Even faster than the last one
on September 15, 2025
Posted by: Clintb305
[This review was collected as part of a promotion.] So far everything on the phone is amazing. And fast, but my only con is that the s pen is not bluetooth. I kind of missed that featuring hopefully, the next twenty 602 would incorporate that featuring back again
Value
5
Written by a customer while visiting Samsung US