Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I love my phone
on September 15, 2025
Posted by: Opptimisticolive
[This review was collected as part of a promotion.] The camera is amazing the zoom and taking pictures of the moon that's why I have it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
pretty disappointed
on September 15, 2025
Posted by: Rickj50613
[This review was collected as part of a promotion.] I've never used the Galaxy AI so I can't really speak on it, but as far as the phone itself, the equipment, this has been my worst galaxy phone by far. The screen sensitivity is poor where I need at too sensitive where I don't, but the biggest thing is the predictive text. It comes up with the absolute worst predictions and even when you spell words right, it likes to correct them into words never intended. It does not learn and get better either. Can't wait till it's paid off and then I might just have to pass on Samsung phones from now on. Also, it only charges half as fast as my plus one that I had prior to it. Much better phone.
Value
2
Response from Samsung USBy R&R Team, September 17, 2025
Hey there Rickj50613, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable your phone is to you every day, and we would love to help you troubleshoot the frustrations you mention experiencing. We have provided a link to an article to help address the display responsiveness. We have also shared a link to the Samsung Support Team to offer assistance with the predictive text and other features that may not be operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: AwkwardFlash
[This review was collected as part of a promotion.] This phone is one of the best phones I have ever used. The Galaxy AI is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet!
on September 15, 2025
Posted by: NunuLit
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ultra is the best phone, yet hands down the pen in it is amazing. The Galaxy AI,
You can't go without it. I love taking pictures. Great cameras. Great selfies, I love live streaming. I'm always playing games.I've been emailing my friends.
You can't go without it. I love taking pictures. Great cameras. Great selfies, I love live streaming. I'm always playing games.I've been emailing my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung review amazing
on September 15, 2025
Posted by: Rome45
[This review was collected as part of a promotion.] Galaxy ai works amazing, I use daily product,reviews, pictures, I would prefer Samsung to any other brand of phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly makes an impression on anyone ...super nice
on September 15, 2025
Posted by: Trav28
[This review was collected as part of a promotion.] I didnt realize how nice it would be but, it never stopped impressing me with its everything on it . Ill start with its very fast and the camera , my notes , and camera combine Galaxy AI and Gemini to make anything and everything fit together . By touch or swipe , or simple voice comands it does it without spending any time . Plus, Goodluck makes it beautiful and fast while I focus on getting things done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing decice
on September 15, 2025
Posted by: HJohnson
[This review was collected as part of a promotion.] Recent purchased the s 25 ultra and love being able to keep the stylist. It was super easy to transfer phone and so intuitive. Love the advance camera and screen size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: TjSingh
[This review was collected as part of a promotion.] Galaxy AI is amazing for translating text, and works great for editing photos.
Value
4
Written by a customer while visiting Samsung US