Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Amazing Phone
on September 15, 2025
Posted by: RedFoxWarrior
[This review was collected as part of a promotion.] I game, and and stream videos, and I can't complain, it has amazing picture and sound quality, and works for hours on battery life, and I would definitely recommend it to anyone who can afford it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 Ultra
on September 15, 2025
Posted by: Dairog
[This review was collected as part of a promotion.] First thing I will say i love from my new S25 Ultra is the color I got the Titanium Silverblue, from there the get thing I love would be the Galaxy Ai I love to able to look up any object on my screen or live and it give me information about it, I love that you can take picture and the Ai will help you delete items that block your picture, Ai also added this feature in your lock screen where it gives you a brief of your day whether it is in the morning, noon and night it shows you the weather and certain topics you want to add. Other feature would be you type out what you want and Ai will create a custom sticker you can send. The last feature i would say I love is the live interpretation when you're in a phone call it can translate if you dont speak the persons language.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned Snapdragon chip 10/10
on September 15, 2025
Posted by: BenJammin
[This review was collected as part of a promotion.] The Galaxy S25 ultra is the Best phone I have ever owned. The snapdragon chip built in is lightning fast. Going between apps, and doing anything demanding on the OS has yet to be a problem. I have played some pretty demanding games such as warzone on my s25 ultra, and while previous phones would overheat drastically while playing games, my ultra has had no issues, and I get a solid 40 FPS for those intensive games. Camera is breathtaking. My vision at distances is not the greatest, but the telephoto lens zoom capabilities are a life saver. Multiple times I have found I could not read a sign or see a concert ver well from afar, but having the ability to zoom in ×100 has fixed a problem I didn't realize I had. The 1 critique I have is the sPen not having native Bluetooth connectivity. I used my spen on my s24 ultra for remote picture taking religiously, so I was sad to see that the new sPen no longer supports air actions. Besides that, I have nothing but good things to say about my device. Will not be switching anytime soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but is very slow and glitches at ti
on September 15, 2025
Posted by: Yecart
[This review was collected as part of a promotion.] I use my Galaxy AI for listing my vintage clothing online! Its been a game changer, and the camera on this Samsung 25 ultra is ah-mazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra its fast reliable and works gr
on September 15, 2025
Posted by: Runlag55
[This review was collected as part of a promotion.] Galaxy AI i use it everyday. Not sure what i would do without it. S25 ultra is the best phone I have owned period. Thank ypu Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't blow my mind
on September 15, 2025
Posted by: Simonepresley74
[This review was collected as part of a promotion.] I traded in my Motorola Razr+ and thought I was upgrading when I purchased this phone, however, if I could have my Motorola back I would. This phone works fine but that's small things that I appreciated more in my Motorola than my new Samsung.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey there Simonepresley74, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day, and that changing manufacturers and operating systems can come with a bit of a learning curve. We have provided a link to the complete manual for your device to help you discover the full capabilities, including Galaxy AI, and best align the settings to your usage preferences. We have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't express enough
on September 15, 2025
Posted by: Kokunai
[This review was collected as part of a promotion.] Im a huge fan of this device.
The Camera is great the speed is nice. I was mostly interested in it's AI assistant. Galaxy AI is good and integrates with the Samsung apps nicely.
I do want to see it plug into some LLMs to extend its intelligent use, but it does a decent job within the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on September 15, 2025
Posted by: Twr8625
[This review was collected as part of a promotion.] Galaxy AI is incrrdible always finds what i need or helps with what i need and use my phone for perosnel use and playing games and social media
Value
5
Written by a customer while visiting Samsung US