Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This product is the best
on September 15, 2025
Posted by: Michel
[This review was collected as part of a promotion.] "GALAXY S25 is the best in the world.
best phone ever
best phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No Bluetooth feature in pen
on September 15, 2025
Posted by: Lovelyladies257
[This review was collected as part of a promotion.] I upgraded not realizing they took the Bluetooth feature from the pen with was a perfect feature from an content creator.
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Hello Lovelyladies257, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important specific functionality of your device is to you, and when features have been changed it can be distressing. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy 25 Ultra:New favorite
on September 15, 2025
Posted by: GrannyB
[This review was collected as part of a promotion.] This New Galaxy S25 Ultra is a step above all my previous Galaxy phones. We travel to Europe each year and rely on our phones for beautiful pictures. This phone definitely does not disappoint. From the Sagrada Familia, the ancient castles on the Rhine, medieval villages in Italy to the beauty of St Peter's Basilica in Vatican City, our pictures are fantastic: so clear and vibrant colors. We had professional photos taken in Hawaii and the photos we took with my Galaxy S25 came out with more color and sharpness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as expected
on September 15, 2025
Posted by: Dredrunde
[This review was collected as part of a promotion.] I would rather NOT have AI as part of my S25...
How much more do I have yo write to be able to submit my answer?
How much more do I have yo write to be able to submit my answer?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the visually impaired
on September 15, 2025
Posted by: Sheistheone
[This review was collected as part of a promotion.] This is a good phone for the visually impaired. The screen is larger, the resolution is better, and once you turn on the Accessibility settings with the magnification, you will not have any setbacks as far as what you can do, and what you can and cannot see with this phone. With that being said, the Text-to-speech voice feature is seriously lacking the voices still sound very much computerized. With all the shiny new updates, the voice features feels like an afterthought, which is a bummer especially because Galaxy AI can have more natural sounding voices. But all in all this phone get used for everything. From business to homework to play and it's awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best phone
on September 15, 2025
Posted by: Andrewdlc
[This review was collected as part of a promotion.] I'll been using galaxy IA, for everything is the best IA and really intuitive, make you do more easy features and get a great overall user experience, one of the top points are the battery and pen to make incredible photos, notes and drawings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the title, but I can see it becoming compli
on September 15, 2025
Posted by: Deadlock
[This review was collected as part of a promotion.] I really enjoyed the AI features, especially for notes. As someone who uses notes a lot, as well as makes a lot of mistakes while typing, I really like how accurate and easy it is to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 15, 2025
Posted by: ThompNCoHoneyBadgrHomestd
[This review was collected as part of a promotion.] The camera on this phone is phenomenal. I love how zoomed in it goes and how clear it stays. I also love the storage space on this phone. I do not have to constantly close apps completely out anymore for my phone to perform at its peak. There's no difference in how fast it is whether I have one app open or if I happen to have 20 open in the background while I am using another one. I also love the battery life. It lasts so long. I love that I can use it how I want as much as I want and still not have to hurry up and plug it in.
Value
5
Written by a customer while visiting Samsung US