Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,985 Reviews)
Rating breakdown 28,985 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
561
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best phone ever
on November 17, 2025
Posted by: Bigdee
[This review was collected as part of a promotion.] Got phone for my wife and could not ask for a better phone she loves it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Isn't a Phone but My Entire Life Re-imagined
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a tech enthusiast for decades, but nothing prepared me for the Samsung S25 Ultra. It's not a smartphone; it's a life partner powered by the revolutionary Galaxy AI. It has fundamentally changed my world, from my complex job to my family's well-being.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE!
on November 17, 2025
Posted by: Katy03
[This review was collected as part of a promotion.] I have always been an enthusiastic supporter of the Galaxy Series, and Samsung has once again delivered an exceptional product. From the impressive range of features to the outstanding camera performance, the device continues to exceed expectations. One of my most utilized tools is the on-screen search functionality, which has greatly enhanced my overall user experience. Samsung truly continues to set the standard for innovation and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming features
on November 17, 2025
Posted by: Inkf3ct3d
[This review was collected as part of a promotion.] I’ve been using my Samsung S25 Ultra for gaming, and honestly, it’s been one of the best mobile gaming experiences I’ve had. The phone handles everything from fast-paced shooters to graphic-heavy RPGs without any lag or overheating. The refresh rate is super smooth, and the display makes every game look crisp and detailed.
Battery life is another huge win — I can game for hours without constantly looking for a charger. Pair that with the powerful processor and responsive touch controls, and this phone feels built for gamers.
If you want a device that keeps up with heavy gaming and still feels premium in your hands, the S25 Ultra is absolutely worth it. Highly recommend! 🎮🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the ai pro that came with the phone for 6 months best phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Posted by: Kimberly Vice
from Grand Bay Al
Expertise:Expert
Verified Purchase:Yes
I'm loving my new phone works great had so many features battery life is excellent 10/10 stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on November 17, 2025
Posted by: Gg2025
[This review was collected as part of a promotion.] I use the Samsung 25 Ultra for gaming and it has been amazing. No overheating and great battery life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hardass
Expertise:Expert
Verified Purchase:Yes
Great looking phone. It handles my high volume calls and text. This phone has everything to make my life so much easier.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, November 17, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the redesigned look and feel of your device, as well as it's powerhouse capability to keep up with your during the day for your volume of calls and texts. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US