Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,984 Reviews)
Rating breakdown 28,984 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Anonymous
Verified Purchase:Yes
The screen of the S25 is certainly brighter than the S23 I traded. The S25 is faster and lsdt longer
Written by a customer while visiting Samsung US
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product thus far
on November 25, 2025
Posted by: Oneofthosepeople
[This review was collected as part of a promotion.] As I've been labeled 'one of those people' for switching back to android, that's been the only downfall if you will with the process. It has been a lot easier relearning to navigate an android but not as frustrating as it was the other way around. And with the galaxy AI to help out it's been a good experience. Glad I made the switch and love the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Posted by: DWES
Verified Purchase:Yes
This phone is crazy easy to set up. Only con I have is the fingerprint is hard to get!!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Virginia
Expertise:Expert
Verified Purchase:Yes
Upgraded from Note 20 Ultra 5G (128Gb). There is a night and day difference. S25 has a very fast response and excellent cameras compared to the previous phone. However, what is mind boggling (and maddening), is that blue tooth feature of the S pen has been removed. Why? Other than that, it is an excellent phone. Knocked down a start due to the removing of this feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vee Eff
Verified Purchase:Yes
Bring back Bluetooth S Pen and it's a 5 star review
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Fatima
from Senegal
Expertise:Intermediate
Verified Purchase:Yes
Really satisfied with my purchase. Great phone. I also used to take notes or quickly read an article while on the bus. Pictures are great both during the day and at night. The battery lasts the whole day. Overall really satisfied
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Fatima, thank you for your feedback on your Samsung galaxy S25 Ultra. We couldn't be happier to hear how satisfied you are with your purchase, and that you are enjoying the usage of your device. We have provided a link to the complete manual for your device to help you integrate additional features in to your usage, like Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on November 25, 2025
Posted by: TechGeek4000
[This review was collected as part of a promotion.] For years I've struggled with space and speed issues with cell phones using work related apps that are memory, and speed issues. Right out of the box, the S25 Ultra came out swinging. I transferred all of my work apps over and added a whole lot more and the S25 Ultra ran with no issues. Great, solid product.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey TechGeek4000, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that this device has met and exceeded your expectations, and works so flawlessly for your work needs. We have provided a link to the complete manual to help you discover additional features available on your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US