Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,278 Reviews)
Rating breakdown 27,278 reviews
5 Stars
23,382
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Anonymous
from cinncinati
Expertise:Intermediate
Verified Purchase:Yes
wonderful phone. super fast and speedy. top of line specs and great camera and battery life too...can't say enough.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 23, 2025
Hey Proheart, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the features of your device, and the daily usage of the enhanced capabilities. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Victoria B
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
I really enjoy the larger screen, seamless connection between Galaxy devices, and better memory. It's just like my old Galaxy but improved in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 23, 2025
Hey Victoria B, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the upgraded capabilities of your device, and that you are enjoying using your phone every day. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kemar
from Jamaica
Expertise:Intermediate
Verified Purchase:Yes
Everything is as what the product details said would recommend to buy price great
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 23, 2025
Hi Kemar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn'tbe happier to hear that you are so happy with your new device, and finding it to so perfectly meet your expectations. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Don't bother buying a phone from your carrier!
on December 22, 2025
Posted by: BK25
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Great phone and easy to connect to the Tmobile network. Highly recommend for quality and love that the pen is back!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Drisshd
Verified Purchase:Yes
Galaxy S25 ultra is second to none, this phone is phenomenal 👌 👏
Written by a customer while visiting Samsung US
Posted by: Lonnie
from Cincinnati ohio
Expertise:Expert
Verified Purchase:Yes
Been using Samsung phones since the first galaxy and they have always been exceptional! Trade in is easy and its the best way to get a great deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone
on December 22, 2025
Posted by: Chrissa11
Phone doesnt seem any different than the s24 ultra. Other than the shape of the phone they ate pretty much the same. I also have the s25 plus and I honestly like the + better. It feels better in your hand its lighter and it doesnt work any differently than the ultra. Pictures come out nice on both phones and I dont see any difference in that
Response from Samsung USBy R&R Team, December 22, 2025
Hey Chrissa11, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to fully discover your device, and best align the settings to your preferences. We have provided links to resources to help you discover additional capabilities that can help you maximize your experience with your device, and answer any questions that may come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jonathan
from Bridgeport CT
Expertise:Intermediate
Verified Purchase:Yes
Excellent device great job samsung, this phone was everything i anticipated and so much more lookinh forward to see what features comes on the s26 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US