Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,360 Reviews)
Rating breakdown 22,360 reviews
5 Stars
19,182
4 Stars
2,443
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
EXPERIENCE
on March 3, 2025
Posted by: Kvel92
[This review was collected as part of a promotion.] The phone is great, fast, good screen size, memory but when it comes to battery life it should be better.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Kvel92, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with speed, memory, and functionality of your new device. The battery of your device should increase over time as the battery adjusts to your usage habits. We have provided a few links to articles to help you with the battery life of your device, if this is not your experience. We have also shared a link to the Samsung Support Team if this experience continues and you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Game-Changer That Exceeds Expectations!
on March 3, 2025
Posted by: KittyIman05
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has seamlessly integrated into my daily life, making everything more efficient and enjoyable. From work to entertainment, its features enhance my routine in ways I never imagined.
One of the standout features for me is Seamless Actions Across Apps. Whether I’m responding to emails, researching for work, or managing social media, I can switch between apps effortlessly without losing my place. This has significantly boosted my productivity, especially on busy days when I need to multitask.
I also rely on Now Brief every morning. Instead of checking multiple apps, I get a quick, customized overview of my schedule, news updates, and reminders—all in one place. It helps me stay organized and prepared for the day ahead.
For content creation, Audio Eraser is an absolute lifesaver. Whether I’m recording voice notes for work or capturing moments with family, it eliminates background noise, ensuring clear, professional-quality audio without the need for extra editing.
Beyond work, my S25 Ultra is my go-to for streaming, gaming, and photography. The display is stunning, making movies and games incredibly immersive, while the camera captures every detail with perfection. And with its impressive battery life, I never have to worry about running out of power during a busy day.
Samsung has truly redefined what a smartphone can do, and the Galaxy S25 Ultra has become an essential part of my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 3, 2025
Posted by: marrkf
[This review was collected as part of a promotion.] This was and is the best phone I've ever had in my life, Samsung is to be congratulated with the build, the camera is very good, the battery lasts all day easy, at the end of the day I get home and I have about 40-50%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy phone I've had
on March 3, 2025
Posted by: ThatSteveGuy
[This review was collected as part of a promotion.] This phone's performance is what I expect out of tablet or laptop. Seamless actions across apps - every time.
I alternate between my browser, X, messages, calls, and more with noticeably less lag than my 23+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great upgrade
on March 3, 2025
Posted by: Poodzy
[This review was collected as part of a promotion.] Such a great full upgrade from our last Samsung phone I would highly recommend this to anybody so far, it's very smooth, an intuitive and everything seems to be working just great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 3, 2025
Posted by: Bobbygeezy
from California
Expertise:Intermediate
Camera is stunning everything they said it was very happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 3, 2025
Posted by: Berryseven77
[This review was collected as part of a promotion.] It's very fast, and the battery lasts the whole day even while watching videos! I was tired of the green screen, so this new design is better, and I don't accidentally move things around when I touch the edges. The built-in AI is so good and helps me a lot with everyday tasks like grammar correction and translation. It is also better with voice commands and capable of doing more than the regular Google Assistant, like setting events on the calendar easily, building playlists, or finding things on the web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse in My Hands
on March 3, 2025
Posted by: Engineer8work
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best phone I’ve ever used. The camera quality is absolutely insane — every shot looks professional, even in low light. The 200MP sensor captures unbelievable detail, and the zoom capabilities are next level.
Performance-wise, the S25 Ultra handles everything effortlessly. From gaming to multitasking, the speed is flawless thanks to the powerful processor and generous RAM. The display is stunning too — vibrant colors, deep blacks, and ultra-smooth scrolling.
Battery life is also impressive, easily lasting me through a full day of heavy use. Plus, the S Pen adds that extra convenience, especially for quick notes or creative sketches.
Overall, the S25 Ultra feels like a perfect blend of power, innovation, and elegance. If you want the absolute best smartphone experience, this is the one to get.
Value
5
Written by a customer while visiting Samsung US