Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,358 Reviews)
Open Ratings Snapshot
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
This product has great features.
on February 25, 2025
Posted by: Magina
[This review was collected as part of a promotion.] This phone has probably the best battery ever. It can last for one day straight even if you're watching a movie on it. The back camera is super great, any difference between the picture and reality. The front camera, however, is good as its predecessor. In my opinion, no improvement! Light weight. Great performance. Great sounds system.
Samsung didn't innovate much on this phone but I can say they focus to improve this version. I love it and I'm glad that I bought it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Welcome To The New Galaxy
on February 25, 2025
Posted by: Dewaynes1105
[This review was collected as part of a promotion.] Love the sleekness of the phone. Very vivid screen with the anti reflective coating. Amazing battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Device
on February 25, 2025
Posted by: CMATHERS1
[This review was collected as part of a promotion.] I have come from the S21 Ultra. The added features, hardware advances, and AI support truly pushes this phone above the rest. I have been impressed with the the added galaxy watch interaction as well. Definitely a step up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product, service, and deals
on February 25, 2025
Posted by: WmHawaii808
[This review was collected as part of a promotion.] Not only is this a great product. The service provided through online chat and the deals given for trading in an old device is better than alot of companies out there. I would recommend to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone
on February 25, 2025
Posted by: Jaysphone
[This review was collected as part of a promotion.] Awesome camera and air is incredible support. Find anything with ease and it's the best tool. No need for a pc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Latest and Greatest
on February 25, 2025
Posted by: BleedingEdgeTechie
[This review was collected as part of a promotion.] The seamless actions across apps make the experience smooth and allows a simplified and easy use of AI in my daily life. So gald I upgraded!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A major step forward.
on February 25, 2025
Posted by: Doggiedaddy1
[This review was collected as part of a promotion.] Camera & zoom are crystal clear. Upgraded processors optimize for more than adequate battery life. AI is a major improvement over/for assistants (Gemini, Bixby). Now brief makes sure I don't miss anything. Lightning speed even at the most intense settings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Is It Still Ultra?
on February 25, 2025
Posted by: SammyFan76
[This review was collected as part of a promotion.] I would really like to give the latest flagship from Samsung the S25 Ultra 5 stars but unfortunately I can't. Here are my reasons for my review: Removal of a feature like Spen Bluetooth capability without a replacement feature such as larger battery or some cool new addition is unacceptable for us Ultra users. Next is Now Brief for me the only useful thing I've found is Samsung Health stats like Energy score, and sleep. I am hopeful to see more app developers jump on board and make this feature more useful. The last thing is the phone Qi2 compatible but does not have the built in magnets which to me is a lost opportunity. I do enjoy the updated design, flat edges, anti reflective screen, all day battery, integration with other Samsung products is seamless like Galaxy Watch Ultra, Galaxy Ring, and Buds3Pro. While I am not a big AI user I am greatful the features are there when needed to help with tasks like composing emails, summarizing my notes, and the suite of photo AI features such as Sketch to Image and Generative Edit. I almost forgot to mention the Qualcomm Snapdragon 8 Elite for Galaxy can take any task I throw at it and gaming is enjoyable on this device moreso than my previous S24 Ultra.
I would recommend this phone to anyone coming from older S devices such as S21-S23.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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