Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,049 Reviews)
Rating breakdown 27,049 reviews
5 Stars
23,230
4 Stars
2,999
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Top notch device
on March 13, 2026
Posted by: Endygamer
[This review was collected as part of a promotion.] Great device really took advantage of the notes app recently for my job enjoyed the Galaxy AI features included in the notes app to help correct my handwriting or to help make suggestions on how to make better bullet points on my notes that I took especially since that is synced to my tab Ultra as well amazing camera as always with great editing features love that the AI eraser tool works so well and is so simple to use love all of the customization the device offers I do wish it was a little simpler and had some templates already set for you and good locks but still an amazing feature The Interpreter texting feature is amazing it's available in every app I've gotten to use it to convert English into Spanish Portuguese and Japanese and handles the games that I play that require a lot of power and memory very well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bring back the S Pen take a picture option
on March 13, 2026
Posted by: Swimscout
[This review was collected as part of a promotion.] They should bring back the S Pen take a picture option it was very convenient the fact that is gone on this phone is not helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the market
on March 13, 2026
Posted by: Achrafbouassida
[This review was collected as part of a promotion.] When starter searching for new Phone, i fond that samsung galaxie s25 ultra is the Best price/quality in the market.
Non when i m usine the phone the Ai factures are illimited Android the expérience White gimini is vers wonderfull.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, great camera, great design.
on March 13, 2026
Posted by: Galaxy4away
[This review was collected as part of a promotion.] Galaxy AI is the best in the class, no other phone in the market can come close to what Galaxy AI can do. The phone itself, the hardware, the design, the camera, the screen everything is the best out there. The phone is super smooth and I can play all my games without any lag or the device heating up alot. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on March 13, 2026
Posted by: Weslmania
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra remains the gold standard for those who want a powerhouse device that handles everything from mundane chores to heavy-duty multitasking without breaking a sweat.
The standout feature is the 6.9-inch Dynamic AMOLED display. It is bright, sharp, and offers an unmatched viewing experience for media or documents. Under the hood, the latest Snapdragon processor delivers incredible speed. Whether you are navigating complex apps or just scrolling through emails, the performance is fluid and instantaneous.
While the hardware is top-tier—offering "crazy" amounts of power and a premium build—the real strength lies in how well it integrates with a preferred software ecosystem. Using Google Messages, Chrome, and Gmail on this device provides a seamless experience, effectively combining Samsung's best-in-class hardware with Google’s intuitive software suite.
The standout feature is the 6.9-inch Dynamic AMOLED display. It is bright, sharp, and offers an unmatched viewing experience for media or documents. Under the hood, the latest Snapdragon processor delivers incredible speed. Whether you are navigating complex apps or just scrolling through emails, the performance is fluid and instantaneous.
While the hardware is top-tier—offering "crazy" amounts of power and a premium build—the real strength lies in how well it integrates with a preferred software ecosystem. Using Google Messages, Chrome, and Gmail on this device provides a seamless experience, effectively combining Samsung's best-in-class hardware with Google’s intuitive software suite.
The Samsung AI is awesome and with its partnership with perplexity, it will only get better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has everything I need.
on March 13, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for personal and work!
on March 13, 2026
Posted by: Jimbobjoe
[This review was collected as part of a promotion.] I use my S25 Ultra for personal and business. The camera is excellent and the Gemini AI works well once you get used to how to actually use it as with any AI. Work setup a different profile but with knox security it allowed me to BYOD to work and use! Loce the features so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I had hoped
on March 13, 2026
Posted by: Sandrah
[This review was collected as part of a promotion.] I had the note 20 ultra feel like it HD better soft ware then the s25 ultra but I do feel like my hardware is significantly sturdier.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Sandrah, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can come with a learning curve as you adjust to the enhanced capabilities and changes to the software. We have provided links to the complete manual for your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US