Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,026 Reviews)
Open Ratings Snapshot
Rating breakdown 27,026 reviews
5 Stars
23,212
4 Stars
2,995
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great design, very fast and powerful phone.
on March 19, 2026
Posted by: Ghost5695
[This review was collected as part of a promotion.] It's a great phone and I love that it comes with a pen. Titanium frame is very durable and make it feels premium. Galaxy AI is what I'm using on daily basis for editing photos and customize my daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has the best features and convient
on March 19, 2026
Posted by: Paco919
[This review was collected as part of a promotion.] Ai is great and the spen is very good gemini works good for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thanks to this one I came bacl to Samsung.
on March 19, 2026
Posted by: RamVill
[This review was collected as part of a promotion.] I switched back to Samsung thanks to this device and I’m glad I did. The speed, battery life, and camera are excellent, and Galaxy AI really makes a difference when editing photos, writing messages, and using daily apps. I use my Samsung phone for work, streaming, gym music, social media, and gaming, and everything runs smoothly without lag. Samsung keeps improving every year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone & extra features
on March 19, 2026
Posted by: Kirakira8
[This review was collected as part of a promotion.] This phone has a much better camera than the s23 the stylus is incredible and there are so many features I haven't even gotten a chance to use yet. I would recommend this phone it's larger fits in the hand well and it's great to have AI at your fingertips.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra review by Kyle Jones
on March 19, 2026
Posted by: KLOWNKiNG
[This review was collected as part of a promotion.] I love this phone, the operating system is flawless, the camera is once again top tier. The Gemini ai is amazing and I haven't really found anything about this phone that I dont like honestly... 10 outta 10...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Problem fixer
on March 19, 2026
Posted by: Hanish
[This review was collected as part of a promotion.] The modes and routines actually solves my major problems in my life and this automated phone actually is my assistant
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Probably their better phone so far
on March 19, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] The phone is very nice, fast and clear screen. The integrated AI is nice and helps with research. Would like the battery to be a bit better as far the longevity.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone I Have Ever Used
on March 19, 2026
Posted by: MoonlightFamily
[This review was collected as part of a promotion.] I absolutely love the Galaxy S25 Ultra. This phone is on another level in every way. The display is stunning, incredibly sharp and smooth, and the camera system is outstanding. I use it for music production, content creation, video editing, and everyday tasks, and it handles everything without breaking a sweat. Galaxy AI has been a game changer for me, making everything from summarizing notes to editing photos so much faster and smarter. The battery life is great, the build quality feels premium, and the S Pen is super useful for quick notes and creative work. I cannot imagine going back to anything else. This is hands down the best smartphone I have ever owned and I highly recommend it to anyone looking for a top-tier device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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