Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,026 Reviews)
Rating breakdown 27,026 reviews
5 Stars
23,212
4 Stars
2,995
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Love my phone
on March 20, 2026
Posted by: Rhonda
[This review was collected as part of a promotion.] This phone does what it's supposed to do. Only thing is I cant stand all the updates. But overall samsung is the way to go. I love Galaxy AI features .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
As of date it has not failed me on my work
on March 20, 2026
Posted by: SadieKat65
[This review was collected as part of a promotion.] I have yet to use all the features to my phone but as of today everything works well for me for play social and work pretty much don't like depending on the phone but hey it's my new computer I like it it works I even like this little pen thing I have yet to use AI for assistance but maybe I have and didn't realize it but I think why did you use AI for assistance and it worked well she was very informative it was a she yeah informative when I was looking stuff up yeah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Absolute Powerhouse for Work and Play
on March 20, 2026
Posted by: TechProUser25
[This review was collected as part of a promotion.] Upgrading to the Samsung Galaxy S25 Ultra has been a game-changer for my daily routine. The new 6.9-inch display is incredibly crisp and bright, making it perfect for both streaming my favorite movies and intense gaming sessions. The battery easily lasts all day, even with heavy use between work apps, video calls, and GPS navigation.
The standout feature for me is Galaxy AI. It genuinely saves me time. I use the AI transcription tools during work meetings to generate perfect notes instantly, and the real-time translation is a lifesaver when communicating with international clients. On the creative side, Galaxy AI makes photo editing feel like magic; I can easily remove background clutter from pictures I take of my family or use the drawing features to add fun elements. The 200MP camera combined with the AI processing means even my low-light shots look like they were taken by a professional.
Between the lightning-fast Snapdragon processor and the seamless multitasking capabilities, this phone handles everything I throw at it without a single stutter. It is a fantastic device for anyone who needs a reliable, top-tier phone for a mix of professional work and personal entertainment.
The standout feature for me is Galaxy AI. It genuinely saves me time. I use the AI transcription tools during work meetings to generate perfect notes instantly, and the real-time translation is a lifesaver when communicating with international clients. On the creative side, Galaxy AI makes photo editing feel like magic; I can easily remove background clutter from pictures I take of my family or use the drawing features to add fun elements. The 200MP camera combined with the AI processing means even my low-light shots look like they were taken by a professional.
Between the lightning-fast Snapdragon processor and the seamless multitasking capabilities, this phone handles everything I throw at it without a single stutter. It is a fantastic device for anyone who needs a reliable, top-tier phone for a mix of professional work and personal entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good corner edges
on March 20, 2026
Posted by: Hakeem
[This review was collected as part of a promotion.] Refined Ergonomics: Samsung swapped the sharp, boxy corners for softer, rounded edges,
Value
5
Written by a customer while visiting Samsung US
Posted by: Kwame
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
So far so good. It's been a great device & I love it
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very reliable. Small but large... And the st
on March 20, 2026
Posted by: Sherminator
[This review was collected as part of a promotion.] Genesis also makes my life easier . Pairs easily with all of my smart devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds my expectations. S 25 ultra, and my S 22 u
on March 20, 2026
Posted by: docc6029
[This review was collected as part of a promotion.] Best phone ever. Honestly, I do not know of any reasons i should upgrade. The camera is super. It's better than my Kodak pixapro. Awesome display, great for my gaming experience. Also, Gemini is almost like a best friend. Myself, and my better half is always educating ourselves, whether if its making repairs or just curious about history. I'm 59 yrs young, I can just imagine having something like this as a teen, wow. A plus student I tell ya. Almost forgot, the photography AI for gallery, is amazing with some of my creations, I, or we, come up with. No way to explain it, its over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Piece of Gear
on March 19, 2026
Posted by: JayViaTunTavern
[This review was collected as part of a promotion.] Galaxy AI is can do as you wish from no AI to the 9th degree
School, Work, even a break up letter Nice or insulting.
Value
5
Written by a customer while visiting Samsung US