Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,298 Reviews)
Rating breakdown 22,298 reviews
5 Stars
19,127
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,126 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Big upgrade for me.
on February 19, 2025
Posted by: Greatfella
[This review was collected as part of a promotion.] I had a s20 for many years and i decided to get a new phone. Long battery life, and the camera is great. Needs a micro USB port but beggars can't be choosers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best in AI feature
on February 19, 2025
Posted by: Prakashx17
[This review was collected as part of a promotion.] Seamlessexperience recentlymoved to samsung form iPhoneand best decisionever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Did it Big One
on February 19, 2025
Posted by: LadyT1977
[This review was collected as part of a promotion.] I am in love!!! Faster processor, Long battery life and the pictures make me feel like a photographer!!! Happy with my choice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there Samsung!
on February 19, 2025
Posted by: pgoperealtor
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse, earning high praise for its sleek design and advanced features. Its stunning display and Snapdragon 8 Elite chip deliver seamless performance, perfect for streaming, gaming, movies, sports, and work. The "seamless actions across apps" feature simplifies tasks, letting me manage emails, calendars, and notes with ease, boosting productivity at work. "Now Brief" keeps me ahead with timely reminders, like weather updates before heading out, while "Audio Eraser" enhances videos by removing background noise, ideal for capturing clear sports moments or movie clips. Battery life is impressive, lasting all day for intense use, and the camera, with its 100x zoom and 8K video, excels for creative projects.
However, it’s not flawless. The price tag feels steep, and some AI features, like "Now Brief," can be underwhelming, offering generic updates rather than personalized insights. The design, while lighter, remains slippery without a case, and the lack of significant hardware upgrades from last year might disappoint upgraders. Still, for streaming, gaming, and productivity, it’s a top choice, balancing innovation with minor flaws. I use my device daily for work, and entertainment, making it indispensable.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Pgoperealtor, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how exciting it is to anticipate usage of a brand new device. We would love to help you maximize your experience. We have provided a link to a video to help you better customize the Now Brief feature you mention. We always recommend protective cases on devices to help prevent damage from any accidental bumps and drops. We would love to hear any additional feedback regarding the hardware updates you wish to see on any future devices. Lastly, we have provided a link to the Samsung Support Team if you have any questions about this or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent specs and music
on February 19, 2025
Posted by: Wildchild
from Duluth mn
I hear good things bout the phone. Love the features and specs.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it does it has lost of hidden features
on February 19, 2025
Posted by: Guru78
[This review was collected as part of a promotion.] Now brief is pretty cool my customer my now brief haven't really played much with it but as time goes by I will
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25ultra thoughts
on February 19, 2025
Posted by: Brittj2014
[This review was collected as part of a promotion.] Camera quality is fantastic. Battery life seems to be holding well. Screen quality is far more clear vs the 24 ultra. Haven't quite figured out all the things on the device, but well worth the investment. Anyone with a much older device making the upgrade may have difficulty with the new features, but worth learning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes best phone ever
on February 19, 2025
Posted by: Cjloves25u
[This review was collected as part of a promotion.] I just love this phone it's sleak attractive and fast acting.
Value
5
Written by a customer while visiting Samsung US