Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,025 Reviews)
Rating breakdown 27,025 reviews
5 Stars
23,211
4 Stars
2,995
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great features
on March 21, 2026
Posted by: Koko33
[This review was collected as part of a promotion.] Galaxy AI is one of the most important daily help for me to get My daily work done as easy as possible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched to Samsung and don't plan on looking back
on March 21, 2026
Posted by: Chato4Samsung
[This review was collected as part of a promotion.] I love the amount of features this phone has and having Galaxy AI has been one of the most usefulof those features. I love that this phone can handle whatever I throw at it as I use the multitasking for work, I recently used the s-pen for signing documents, using the big display to watch content, Galaxy AI for it's usefulness for everything, and list could go on and on. I love all the settings and customization I have available to personalize my phone. I've found there's no limit to this phone and I think that's what I appreciate the most from my use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is fantastic.
on March 21, 2026
Posted by: PatchesDad
[This review was collected as part of a promotion.] I have had a very positive experience with the S25 Ultra. The screen clarity is great and the battery seems to last quite a bit longer than my S22 ultra. The camera is really good and I've had a lot of fun editing my photos and videos with Galaxy AI. I would definitely recommend for anyone who watches and records videos a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded S22U to S25U in 2025
on March 21, 2026
Posted by: LongtimeSammyUser
[This review was collected as part of a promotion.] I love my Galaxy Ultras (and previously Notes). I was disappointed, however, that Bluetooth capabilities were removed from the SPen. That was a huge loss on this model. And I'm sure I'm not alone in that opinion.
Camera? Eh. It's okay. In some ways, it's good. But I often have issues with blurry edges for some reason. The center will be crystal clear but the outer edges are blurry. I can't figure out why. Also, I get chatter when it attempts to focus. That's annoying and sometimes I lose the shot while waiting for the chatter to subside.
I do somewhat like the AI interface at times. But other times, not so much. I do not want it popping onto the screen without being prompted by me. Stay in your lane, AI.
I DO NOT like Google messaging AT ALL. I much prefer Samsung messaging and I'm annoyed that we were basically forced into switching or risk our own safety. That was a bad deal if you ask me. If I wanted a Google phone, I would've purchased a Google phone.
Overall, though, I'm generally happy with the phone. But it's far from perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing products, samsung for life
on March 21, 2026
Posted by: BigSexy4eva
[This review was collected as part of a promotion.] Everything works flawlessly, and the new a I.What a difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All about my s25 ultra
on March 21, 2026
Posted by: BLUJAY
[This review was collected as part of a promotion.] Has a tattoo artist? It's been very helpful to have Galaxy's AI. It helped me prepare stencils and allies after i've drawn the original drawing, one of the things that I find is pleasing about the new s twenty five ultra is that you can't use the pen to take pictures from far distances like you could.With the note, an upgrade would be to fix that problem. Otherwise I find that this upgrade is pre.Standard to the last phone, there's not many new things that find that qualify to be more expensive than the last one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 21, 2026
Posted by: PinkPanther
[This review was collected as part of a promotion.] I use my Galaxy S25 ultra for everything. So convenient, so reliable, and helpful. Galaxy AI is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone.
on March 21, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I have had the s25 ultra now for a while. It has a great camera and great AI capabilities, for example cleaning up your files. I will always stick to samsung galaxy was a reliable phone.
Value
5
Written by a customer while visiting Samsung US