Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,242 Reviews)
Rating breakdown 27,242 reviews
5 Stars
23,351
4 Stars
3,022
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
About the same as S24 Ultra
on March 28, 2026
Posted by: Dizzlefoshizzle
[This review was collected as part of a promotion.] I got tricked into upgrading early from an S24 Ultra to the S25 Ultra. I haven't really noticed much of a difference. I like the different color choices of the S25 Ultra, and the camera is admittedly a lot better. Otherwise, I don't notice much, if any, difference between the 2. The S25 Ultra still lags when I open web pages and switch between apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is great
on March 28, 2026
Posted by: Manboybatman
[This review was collected as part of a promotion.] I use it every day it's fast and reliable voice to text could use work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s series has my go to for over 15 years
on March 28, 2026
Posted by: Lkmstg1975
[This review was collected as part of a promotion.] I started with Samsung in 2010 and haven't changed. I try to buy a new phone whenever I can. I love how easy it is to use and setup. I like to change my themes often and this phone gives me a lot of options. I love having the stylus available all the time. Pictures and sound are amazing. AI feature is amazing and I use it often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone I've ever used
on March 28, 2026
Posted by: avafae
[This review was collected as part of a promotion.] I use my phone every day from texting friends and family, drawing with the pen, distraction while donating plasma, and playing games!
The ai feature is very accessible for everyone and very helpful.
The ai feature is very accessible for everyone and very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 28, 2026
Posted by: Sifugaming
[This review was collected as part of a promotion.] Easy to use overall. The screens are clear and very responsive to my inputs. Configuration is intuitive and customizable for my own personal preferences. I haven't really used the AI so I cant really comment in that aspect.
I have used several different devices but always come back to the Galaxy as they feel better to me. Highly recommend them to everyone i know.
I have used several different devices but always come back to the Galaxy as they feel better to me. Highly recommend them to everyone i know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the things I can do
on March 28, 2026
Posted by: Diamondrose
[This review was collected as part of a promotion.] This phone is awesome. I am able to connect my phone to my printer and print with no problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen and S Pen need work
on March 28, 2026
Posted by: Ro4Vegas
[This review was collected as part of a promotion.] It is a great device. The S Pen is not what it used to be and I miss the functionality of the Bluetooth pen.
The screen has gotten worse through the years. The edges of the screen appear to "wrinkle" or look wavey when looking at a certain angle.
I love the fact that my phone can go into the water without any problems
The screen has gotten worse through the years. The edges of the screen appear to "wrinkle" or look wavey when looking at a certain angle.
I love the fact that my phone can go into the water without any problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Upgrade
on March 28, 2026
Posted by: LittleLeoLady
[This review was collected as part of a promotion.] I upgraded from the S24 and I'm really pleased with the screen resolution and lighter weight of the S25. The battery life is better too. When you couple that with the Galaxy AI features it's a really nice update that was worth the cost.
Value
5
Written by a customer while visiting Samsung US