Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great AI phone
on April 7, 2026
Posted by: Jimbo50
[This review was collected as part of a promotion.] Super fast and best Android phone with two super ecosystems (Google/Samsung) that work well together offering almost every bell and whistle available in any phone before S26 came out.. Besides all the integrated AI, it's also super fast for gaming as well using an AMOLED HD screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 7, 2026
Posted by: Kaylion613
[This review was collected as part of a promotion.] The advanced camera capabilities are indeed impressive, allowing for stunning photography. The integration of Google AI features greatly enhances the user experience. It's clear that these innovations contribute significantly to my overall satisfaction. I truly appreciate the seamless functionality and powerful performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone only has three issues
on April 7, 2026
Posted by: Cimm214
[This review was collected as part of a promotion.] I use this phone for everything from taking pictures to streaming to playing games and phone calls the issues I have found are the AI is slow and camera 's zoom could be better but big issue is the battery life need to be much better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super fast!
on April 7, 2026
Posted by: Dmen420
[This review was collected as part of a promotion.] I'm not much into AI but everything works as it should. The speed of processing is so fast and smooth the camera has excellent quality and crazy sharp zoom. I love this phone as it is very responsive and full. Al though it's a great phone at times the brightness is a little weak and I feel as if it's harder to see in direct sun light. Other than that this is an excellent device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is amazing but the battery is terrible
on April 7, 2026
Posted by: mAsTaDeUcE
[This review was collected as part of a promotion.] Galaxy Ai is pretty cool cant lie, this phone is amazing for the pictures it can take and the drawing / moving items or people while changing backgrounds or adding objects. It also is great as far as speeds surfing the net or streaming. Connie just the battery is trash. At a full charge if your utilizing a lot of the phone while getting the greatest picture graphics and using its processor it goes pretty fast. However its pros greatly out weight the cons. Phone is amazing! Can write notes super quick taking pen out and writing on a black screen. Always loved the note/galaxy. So much more you can do compared to their competition.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features
on April 7, 2026
Posted by: Crazyitalian1
[This review was collected as part of a promotion.] I have found my forever favorite phone. The Galaxy has by far been the best phone I have owned in the past 25 years. I love the size. It's perfect for watching YouTube videos or watching movies or tv shows on one of my streaming apps. And then you have the camera that takes amazing pictures and videos. Great phone all the way around. I am forever a Samsung customer. From my phone to my appliances in my home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features and battery life
on April 7, 2026
Posted by: chrisx
[This review was collected as part of a promotion.] love using device for personal photography and phone gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features
on April 7, 2026
Posted by: Aurora
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for a variety of things to which I am always greatly satisfied!!! I am absolutely in love with the "Galaxy AI" tool!!!! Im not exactly the most experienced Galaxy user so the AI tool helps me a lot!!!!! Obviously im in love with the stylus and the endless possibilities of creating digital art as well as being able to control my device while sending certain commands from my Spen and I love love love the different settings on my camera that allow me to be able to take photos of the stars with the new built in camera mode settings that allow for flawless pictures of our gorgeous night sky from this planet
Value
4
Written by a customer while visiting Samsung US