Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone ever
on April 8, 2026
Posted by: Joethesamsungguy
[This review was collected as part of a promotion.] I have had my Samsung Galaxy s25ultra for about a year now, and I love it. Its capable of handling anything i put it through. Ive used it for gaming, movies video editing and it performs exceptionally. The Ai features like Gemini make this so much easier to use. Gemini can help you with any problems, look up facts, write reports, generate images and music and even teach you new skills. I couldn't be happier with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 8, 2026
Posted by: Preciousme
[This review was collected as part of a promotion.] Amazing phone, great features. Better than the last one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bestest Phone
on April 8, 2026
Posted by: Siddiki
[This review was collected as part of a promotion.] Love every bit of this phone, doesn't just gets the job done but it's more than that. Battery life is truly exceptional and the speed is like sky rocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Device I've Ever used
on April 8, 2026
Posted by: StrawBoss72
[This review was collected as part of a promotion.] I've been a long time user of galaxy devices but the s25 ultra hits it home for me. The refresh rate is amazing, sound quality is amazing and the best thing to me is the display.
I watch a lot of Movies and TV shows and I play a lot of games. I love that I can use my Xbox control directly with my phone. You guys knocked it out of the park with the S25 Ultra and I hope to continue upgrading year after year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
More features than I realized
on April 8, 2026
Posted by: Moving4ward
[This review was collected as part of a promotion.] I'm always impressed when I use Galaxy AI. I've taken beautiful photo's that I've printed for display. I went back to school so being able to ask questions helps while some younger students use chat gpt, I can use my Galaxy AI and get the same results. Quality pictures, great sound and I plan to upgrade soon because my daughter wants this device. I had the previous Galaxy phone so when I upgrade, getting my old phone is a bonus. There's hardly any damage, it still works fine and looks good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing in every category
on April 8, 2026
Posted by: Ultracrew
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a game-changer for school, work, and everything in between. It’s lightning fast, super stylish, and the display is insanely sharp—perfect for reading notes, joining video calls, or catching up on projects. Galaxy AI makes life easier too, with smart tools that summarize documents, translate instantly, and even fine-tune photos for presentations. The long battery life means you can power through classes or work days without stressing about charging. Plus, the camera and note features help capture ideas and organize your day effortlessly. The S25 Ultra doesn’t just fit into your routine—it makes it smoother, smarter, and more productive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I completely enjoy my product
on April 8, 2026
Posted by: Jabster1985
[This review was collected as part of a promotion.] I love my samsung and I've been using this product since the very first samsung touch screen I cannot do live without it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone overall!
on April 7, 2026
Posted by: GalaxyBuds
[This review was collected as part of a promotion.] I’ve been using my Samsung device every day, and what really stands out is how seamlessly Galaxy AI enhances everything I do. Whether I’m streaming shows, gaming, or handling school and work tasks, the performance is consistently smooth and reliable. I often watch movies and sports on my device, and the display quality makes everything feel immersive and vibrant.
For school, I rely on it for note-taking, quick research, and staying organized, and Galaxy AI features help me summarize content and stay productive without wasting time. Gaming is also a big part of my routine, and the device handles high-performance games without lag, which is impressive.
What I appreciate most is how versatile it is. It adapts to whatever I need, whether that’s entertainment or productivity. Overall, it’s not just a phone, it’s a powerful daily companion that keeps up with me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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