Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone ever
on April 9, 2026
Posted by: Elohim0909
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is currently regarded as the definitive choice for anyone who wants the most powerful Android experience available. Reviewers consistently praise its unmatched display, extensive battery life, and refined ergonomic design that finally moves away from the sharp corners of previous generations.
Why It’s the Gold Standard
Visual Excellence: The 6.9-inch Dynamic AMOLED 2X panel is widely cited as the best in the industry. Its Gorilla Armor 2 glass significantly reduces glare, making it easier to use in direct sunlight than almost any other phone.
Refined Ergonomics: Unlike the sharp, boxy edges of the S24 Ultra, the S25 Ultra features slightly rounded corners and a lighter titanium frame. This makes the phone much more comfortable for long-term use and one-handed operation.
Powerhouse Performance: Equipped with the Snapdragon 8 Elite chip and 12GB of RAM, it handles heavy multitasking and gaming effortlessly. It’s also future-proofed with 7 years of guaranteed updates.
Battery for Days: The 5,000mAh battery consistently provides over 17 hours of usage, often lasting 1.5 days for light to moderate users.
Why It’s the Gold Standard
Visual Excellence: The 6.9-inch Dynamic AMOLED 2X panel is widely cited as the best in the industry. Its Gorilla Armor 2 glass significantly reduces glare, making it easier to use in direct sunlight than almost any other phone.
Refined Ergonomics: Unlike the sharp, boxy edges of the S24 Ultra, the S25 Ultra features slightly rounded corners and a lighter titanium frame. This makes the phone much more comfortable for long-term use and one-handed operation.
Powerhouse Performance: Equipped with the Snapdragon 8 Elite chip and 12GB of RAM, it handles heavy multitasking and gaming effortlessly. It’s also future-proofed with 7 years of guaranteed updates.
Battery for Days: The 5,000mAh battery consistently provides over 17 hours of usage, often lasting 1.5 days for light to moderate users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is right... I can literally play on Steam
on April 9, 2026
Posted by: MetalSteve
[This review was collected as part of a promotion.] Loving my S25 Ultra with Galaxy AI. It's a massive improvement over my old S10 that served me well for over 5 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone!
on April 9, 2026
Posted by: TarHeel
[This review was collected as part of a promotion.] I love all the features, especially the innovative AI features. The screen is beautiful. The cameras and their capabilities make me feel like a pro. The S Pen sets this phone apart from its competitors. The body and styling are very premium. I would recommend it to anyone looking for a flagship top of the line phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on April 9, 2026
Posted by: YeahBaby
[This review was collected as part of a promotion.] I am still learning all the features, but so far I am obsessed! The Galaxy AI is proving to be pretty useful. I am a true Samsung fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent model with great features.
on April 9, 2026
Posted by: Texpar
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra feels like the moment Samsung finally decided to stop chasing extremes and instead refine what already worked. It’s still unmistakably an Ultra device — big, premium, powerful — but this year’s model leans into comfort and polish more than brute force. The new rounded titanium frame makes it noticeably easier to hold, and the massive 6.9‑inch AMOLED display remains one of the best you can look at on any phone, with brightness and clarity that make everything from outdoor use to HDR video feel effortless.
Performance is exactly what you’d expect from a flagship running the Snapdragon 8 Elite for Galaxy: fast, cool, and consistent. Apps open instantly, games run smoothly, and Samsung’s extended software support means this phone is built for the long haul. The AI features are a mixed bag — some, like live translation and on‑device summaries, feel genuinely useful, while others come across as novelties you’ll try once and forget. Still, the fact that most of it runs locally gives the phone a sense of speed and privacy that cloud‑dependent AI can’t match.
The camera is excellent!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoying this new phone!
on April 9, 2026
Posted by: StacyJ
[This review was collected as part of a promotion.] My S25 Ultra is an upgrade from an S23 Ultra that had a cracked screen. I am still learning all the new features and am looking forward to learning more about Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on April 9, 2026
Posted by: Lorna4love
[This review was collected as part of a promotion.] I just love this phone. I use it for everything. Ai is great. Using it for educational purposes and discussions is always a fun thing to do. Its very fast especially when you have a good network connection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on April 9, 2026
Posted by: Chewychazz
[This review was collected as part of a promotion.] Phone works great for social media apps. Works great for banking apps. Works great for car and insurance apps. Galaxy AI is the best option for me.
Value
5
Written by a customer while visiting Samsung US