Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,222 Reviews)
Open Ratings Snapshot
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone is amazing
on April 13, 2026
Posted by: BabyLiam2024
[This review was collected as part of a promotion.] I never run out of battery. The photos taken with The S25 ultra come out crisp and clean and very detailed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 13, 2026
Posted by: Love2shopgalaxy
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy for a while now, and honestly, it’s hard to imagine switching to anything else. Here is why this phone has completely won me over:
​1. That Display is Unbeatable
​The first thing you notice is the AMOLED screen. The colors are so vibrant and the blacks are perfectly deep. Whether I’m scrolling through social media or watching movies, the clarity is on another level. It makes every other screen look dull by comparison.
​2. A Professional Camera in My Pocket
​The camera system is incredible. I love how I can go from a wide-angle landscape shot to a detailed close-up without losing quality. The Night Mode is also a game-changer; it takes bright, clear photos even when the lighting is terrible.
​3. Customization and Freedom
​One of my favorite things about the Galaxy is how much I can make it "mine." Between the widgets, themes, and One UI features, the phone feels tailored to my specific needs. It doesn't feel restrictive; it feels like a powerful tool that adapts to me.
​4. Seamless Multitasking
​The performance is snappy, and features like Split Screen allow me to get work done or chat while watching a video at the same time. It handles everything I throw at it without breaking a sweat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is spectacular
on April 13, 2026
Posted by: utahPablo
[This review was collected as part of a promotion.] Every time I get an upgrade from this company the phones are doing more and more and I really enjoy this model, I'd recommend this company in all their devices they work wonderfully
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone, wish the battery was better.
on April 13, 2026
Posted by: Sdoughchief
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day for work, streaming, cooking, and staying connected while I’m on the go. It keeps up with everything I throw at it—apps run smoothly, multitasking is easy, and the display looks amazing whether I’m watching videos or working.
The Galaxy AI features are surprisingly useful. I didn’t think I’d use them much at first, but they actually help speed things up, especially when I’m juggling multiple tasks or need quick info without digging through apps.
The camera is another highlight—it takes sharp, clear photos and does really well in most lighting situations.
The only downside for me is the battery life. With how much I use my phone, I find myself needing to charge it sooner than expected. It’s not terrible, but it could definitely be better for heavy daily use.
Overall, it’s a powerful, reliable phone that handles real-life use well—I just wish the battery matched the rest of the performance.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Galaxy 25 Ultra phone
on April 13, 2026
Posted by: SamsungUltra
[This review was collected as part of a promotion.] I absolutely love this galaxy 25 Ultra cell phone it has great AI ability and predicts things well. It's also durable and doesn't shatter instantly when dropped on accident. If you're looking for a good solid phone this is the one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 13, 2026
Posted by: Chriss25
[This review was collected as part of a promotion.] I love my s25 ultra and the Galaxy AI features ive had the s21 ultra and s24 ultra and haven't been disappointed. This phone has done great though everything ive tested it through. The picture quality is amazing and the waterproofing is great too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S phones for the win
on April 13, 2026
Posted by: Rowi51
[This review was collected as part of a promotion.] My S25 Ultra is the best of both worlds bringing back the Spen from the Note series phones and adding it to the S series is an excellent combination. I happy with the updates and have even started using the AI feature alot more especially when searching for info online. Love my Galaxy phones and am a long time user of them. Way to go Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the features
on April 13, 2026
Posted by: PAJireh7
[This review was collected as part of a promotion.] I love the addition of galaxy AI Gemini feature phots and to be able to Circle a photo and search i highly recommend Samsung phones to everyone. I have been a supporter of android Samsung phones since they came out and was able to get one and paired with a watch you cannot go wrong we have all the watches and phones now we need to get the new upgrade. But would definitely choose Samsung over any competitors my wife had a competitor phone and they glass always would shatter and functionality was horrible compared to Samsung so now she is a Samsung phone person as well. Keep up the greta work and alow the customer to give you feedback to make things better amd you will have customers for life!! Thanks
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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