Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,924 Reviews)
Rating breakdown 20,924 reviews
5 Stars
18,001
4 Stars
2,273
3 Stars
395
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,015 out of
1,168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is perfectly made in it
on March 21, 2026
Posted by: Bnive4
[This review was collected as part of a promotion.] There's this phone was perfect to eat in every way, except for the a I.No, not being any rated properly, because it was not built for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Digital Companion.
on March 21, 2026
Posted by: Bearpaul
[This review was collected as part of a promotion.] Let’s get the obvious out of the way first: the Galaxy S25 Ultra is a technological titan. It has a display so sharp it feels like a window, a battery that laughs in the face of a 16-hour workday, and a camera system that turns even my mediocre photography skills into gallery-worthy shots. But after spending months with this device, I’ve realized that the hardware—while stunning—is simply the stage. The main character is Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for personal and business use
on March 22, 2026
Posted by: Lovesmysamsung74
[This review was collected as part of a promotion.] When I purchased this Galaxy S25 Ultra it was the best decision I made. Not only has this phone been great for all of my personal uses, but I can do everything for business as well. Big screen so I can see it perfectly. It keeps a long charge considering that I stream alot and use it for about 18 hours a day. The Galaxy AI has changed my life is so many ways. I can ask it anything, it knows my preferences, and is my personal secretary. One of the best features that I use daily is the interpreter. Right at my fingertips. Its so fast and easy. This is by far THE best phone I have ever had. It's more than a phone, It's my computer as well. Easy to use with the perfect stylus built in. I love this phone and all the Samsung products. Keep rocking it Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing! Especially with the A.I. integrati
on February 7, 2025
Posted by: BooBooKitty
[This review was collected as part of a promotion.] Everything is on point, using Smart Switch to transfer my data from the Pixel 9 Pro XL was seamless. I'm loving the A.I. integration, especially working with Bixby for multi step abilities when speaking to Galaxy A.I. the cameras are amazing with the new improvements. Overall, I'm very happy with the S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some of best feature
on February 7, 2025
Posted by: Panda123
[This review was collected as part of a promotion.] This is good gaming phone. I like to play the Genshin Impact with phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra First Impressions
on February 7, 2025
Posted by: RachaelH
[This review was collected as part of a promotion.] My first impressions of the S25 Ultra are very positive! One ui 7 is taking some getting used to but I am over all very pleased with the changes especially the new customization options in the widgets. Customization is a huge factor for me when choosing a phone, aside from internal specs, and samsung has never disappointed me. The seamless actions across apps has also improved a lot! Being able to click a link from different app and not being taken to the internet but rather to the suppoted app where I'm already logged in is amazing and I can consume content with ease!
Value
4
Response from Samsung USBy R&R Team, February 7, 2025
Hey there RachaelH, thank you forsharing your experience with your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the usage of your new device, and that you are finding the enhanced features of Galaxy AI to be so helpful to you in a seamless usage. We have provided a link to the full device manual to help you with the features that may still seem ellusive. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is good
on February 7, 2025
Posted by: Sfamilyguy
[This review was collected as part of a promotion.] The phone is great. Missing bluetooth on Spen. The phone app does not support video chat could be the carrier issue. Nice and quick so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it already!!
on February 7, 2025
Posted by: Kikamania
[This review was collected as part of a promotion.] I really like this phone. So far, the AI features are great and yeah, it feels very smooth and very fast. Compared to my Samsung Z Fold4. I'm very happy with the update.
Value
5
Written by a customer while visiting Samsung US