Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone with built-in AI is amazing
on May 21, 2026
Posted by: Jes2025
[This review was collected as part of a promotion.] The implementation of Galaxy AI on this phone is fantastic. It's incredible what you can do. It allows you to summarize extensive lesson plans, which is great for both teachers and students, in a simple way. You can search within photos. You can generate new images with AI. Most of the most used apps are linked to AI.On the other hand, the cameras are great, taking good photos and with improvements in video stabilization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI assisted features on this phone are endless. I can set multiple alarms and wake up to a pleasant song, my weather and the news. The videos in pitcher quality on this phone are out of this world. For someone who's not very text savy with photos and videos this phone does it all. With a push of a button, I get professional quality photos. The motion view is an awesome feature. I can go to a loud rock concert and have a video with the quality of the image and sound the looks professionally produced. The sound quality as is as if it had been produced in a studio. I love all the features that allows me to omit unwanted items in my photos to give me a clean and precise view. You can also create your photo with a text message across it to send for birthdays, anniversarys, or just to say, I'm thinking of you, to someone special. I love using Bixby to assist with handsfree voice commands. The storage and the battery life on this phone is the best I've ever had in any phone. This is an awesome phone. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 21, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI Galaxy capability assist someone who is not tech-savvy to be able to produce beautiful pictures professional quality videos and assist with hand free voice commands. It's just amazing. I can go to a loud concert and get videos with the audio that sounds like I'm listening to a professionally produced studio song. There is so much I can do with a spoon that i'm still learning new techniques and tricks after a year. The motion view phono aspect is spectacular. This would be for anyone who wants the ease of just pushing a button, but get results of a professional produced image or video. Thank you Samsung. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek premium phone
on May 21, 2026
Posted by: Nasa22
[This review was collected as part of a promotion.] premium phone with a massive vibrant display that makes everything look amazing (videos, photos, apps ✨). Highly responsive & the speed is unreal — zero lag even with multitasking and games. The camera delivers crisp, detailed shots in almost any light, and the battery easily keeps up with a full day of heavy use. Sleek design, powerful performance. Definitely a powerhouse phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Alex1582
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly beautiful . Its battery lasts ages, giving you enough juice for the entire day without any worries. The camera is next level, taking photos and videos with incredible quality, even at night. And the display, well, it’s a luxury, colors looks vibrant and everything feels so smooth, the Galaxy IA is impressive as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2026
Posted by: Alex1582
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly impressive. Its battery lasts ages, giving you enough juice for the entire day without any worries. The camera is next level, taking photos and videos with incredible quality, even at night. And the display, well, it’s a luxury, colors looks vibrant and everything feels so smooth, the Galaxy IA is impressive as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Strong performance, but AI assistant integration c
on May 21, 2026
Posted by: alphabravo
[This review was collected as part of a promotion.] The phone performs very well for everyday use. Performance is fast, the display is excellent, and the overall experience is smooth for common tasks.
The Galaxy S25 Ultra includes useful AI features, but the AI assistant integration for daily phone tasks could be stronger. It would be helpful if the assistant were more deeply integrated into routine actions like organizing tasks, managing information, and assisting across apps automatically.
Overall, it is a powerful and reliable device, but deeper AI assistant integration would make the experience even better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A flagship phone that does everything well!
on May 21, 2026
Posted by: wuciswug
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for some time now, and it truly feels like one of the most powerful and well-designed smartphones available today. From the moment you hold it, the premium build quality and sleek design stand out. The device feels solid and elegant, and the large display makes everything from browsing to watching videos incredibly immersive.
The display is one of the best features of this phone. Colors are vibrant, brightness is excellent, and the smooth refresh rate makes scrolling and animations feel incredibly fluid. Whether indoors or outdoors, the screen remains clear and easy to view.
The camera system is another highlight. Photos come out sharp with great detail and natural colors. The zoom capability is particularly impressive and allows capturing distant subjects without losing much clarity. Night photography also performs very well, producing bright and detailed images even in low light conditions.
Performance has been outstanding. Apps open quickly, multitasking is seamless, and even demanding games run smoothly without noticeable lag. Battery life is reliable and easily lasts through a full day of regular usage.
The S Pen is a unique feature that adds real productivity value. It’s very useful for taking notes, editing screenshots, and navigating the phone more precisely.
Overall, the Samsung Galaxy S25 Ultra delivers an exceptional flagship experience with a beautiful display, powerful performance and versatile camera system.
Value
5
Written by a customer while visiting Samsung US