Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,988 Reviews)
Open Ratings Snapshot
Rating breakdown 26,988 reviews
5 Stars
23,181
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great phone
on May 23, 2026
Posted by: Goodstuff
[This review was collected as part of a promotion.] I have been a loyal Samsung Galaxy phone user since they first came out. The S25 Ultra is quite amazing. The processor is fast and the apps and programs run smoothly. The camera is awesome. The pictures come out great and the gallery can be customized to organize all of the photos. The Galaxy AI is very helpful as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung25Ultra
on May 23, 2026
Posted by: Lovesamsungproducts888
[This review was collected as part of a promotion.] I love samsung products. I had the note back in the day and was sad when the stylus went away but was so relieved when the ultras came with the pen. The features seem limitless as I am always learning about something new. Bixby, Galaxy AI, all those things keep me current with technology. Love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra a great upgrade
on May 23, 2026
Posted by: BYOGLx
[This review was collected as part of a promotion.] I upgraded to the S25 Ultra from an S22 Ultra and I feel like it was a great upgrade. I really enjoy the overall design amd features. The Galaxy AI is pretty useful in editing pictures, especially after the latest update. Its great for editing visual themes or just eliminating backround objects that you'd like to remove, cleaning up the picture very easily. The S Pen is very helpful in taking notes and signing digital documents. Overall its a great flagship phone with a lot of cool features I probably haven't discovered yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on May 23, 2026
Posted by: Mylosmom
[This review was collected as part of a promotion.] This phone is amazing, the features are unreal and the Ai is crazy awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product does everything you need and did not
on May 23, 2026
Posted by: 2GR82H8
[This review was collected as part of a promotion.] This is a beast of a machine ,no need for a computer, gaming device or TV. This phone does it all and even goes places game systems can't go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a versatile phone for any use.
on May 23, 2026
Posted by: Wulisso
[This review was collected as part of a promotion.] This phone is terrific. I use the camera every day for my work, along with the s-pen to take notes on the pictures. At times I need help analyzing the things I take pictures of, and the Galaxy AI is a convenient tool to help with this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy!
on May 23, 2026
Posted by: JcHanc6
[This review was collected as part of a promotion.] As for someone who works in retail my phone helps me tremendously! The amazing camera for starters. When I need to take a before-and-after project picture, the picture is clean and precise. If a customer asks me a question I don't know, Galaxy AI is there to assist me! Definitely helped me get some hints and clues in different video games I play as well! This passion started with a Samsung TV back in 2008 and has continued over the years into other electronics and even when selling appliances. I couldn't be happier with the brand as a whole!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These phones just keep getting better!!
on May 23, 2026
Posted by: MoonBaby83
[This review was collected as part of a promotion.] I recently swapped from a Galaxy s23+ to the s25 Ultra..I heard people talking about the quality of pics (you could literally zoom in && see the craters on the moon), let's just say that I'm definitely impressed!! So far there is not a single function or feature that I dislike..I am also looking forward 2 playing around with the Google AI (Gemini) assistant.. Would absolutely recommend this phone to any && everybody!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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