Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,908 Reviews)
Rating breakdown 27,908 reviews
5 Stars
23,932
4 Stars
3,101
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
So far my Favorite Galaxy Phone yet...
on February 8, 2025
Posted by: AcidDaemon
[This review was collected as part of a promotion.] This phone is overall amazingly fast. Opening apps is fast and seamless. The new way of tiling apps that are in the background looks great. Compared to the fold series phones, I don't even notice this phone in my pocket. Texting on it is great for larger fingers. The camera can capture things with great detail at a very long distance, I took a very clear picture at 100x zoom of my truck at almost 50 yards. The stability in the camera is extremely accurate. The flash is extremely bright. Even working where I have very poor cell service the battery lasts all day. 8 hour day I only used 40%. The step counter appears to be more accurate. I purchased the Jet Black 1TB model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I ever used coming from Pixel
on February 7, 2025
Posted by: Vishal9925
[This review was collected as part of a promotion.] Amazing Integration of Apps with Gemini. Now On Cards. Lovely Camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on February 7, 2025
Posted by: xAJosh2Remember
[This review was collected as part of a promotion.] This thing really is all that's advertised. The galaxy ai working with Google Gemini is a game changer. The Audio Eraser is an awesome feature thats worked flawlessly thus far. It's fast, looks great seamless process connecting to other Samsung products. All around a fantastic upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New things
on February 7, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] There are a lot of new features, many I need to learn so I will love the phone. Mostly very close to other Galaxy phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Ai
on February 7, 2025
Posted by: Tanvir
Very hard working phone Super cool this is my dream phone thanks to Samsung for this phone
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great esthetics and super fast pr
on February 7, 2025
Posted by: LucaBrasi23
[This review was collected as part of a promotion.] The Now Brief feature is an awesome addition I love how it gives your great info at touch of a button. Like weather and traffic which helps me plan my work day, which is what I mostly use my S25 ultra for. Also love the how they make it easier to access your apps with them all being on the same page, as well as the fully integrated Gemini assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 7, 2025
Posted by: OrganicTimmy
from Houston, TX
Expertise:Expert
I upgraded from Galaxy S22+. I have to say this is the best Galaxy phone I ever owned. I love the rounded corners design which I do not like on past Ultras. The cameras are excellent. AI tools are cool tho dont use it much. The software on this is unlike Samsung in the past, it is so SMOOTH and snappy!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US