Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,181 Reviews)
Rating breakdown 27,181 reviews
5 Stars
23,303
4 Stars
3,012
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Two Features Missing
on July 7, 2026
Posted by: NillaCat
[This review was collected as part of a promotion.] Samsung's Galaxy S25 Ultra has a plethora of useful features, ranging from user-friendly options to the Galaxy AI suite of solutions. This phone has, or can access, almost any resource one may need on a daily basis, except for two that I find very useful. One of those being an IR remote emitter. I would love to be able to use my phone as a universal remote to the devices which require the IR function. The other would be an SD card slot that would enable me to free up storage on my phone by uploading my vast library of photo, video, and audio files. I am aware that I could use a flash drive, external SSD, cloud services, or computer connection to do this, but I find that would be another "something to have to keep up with," which I already have enough of. Cloud services run the risk of file corruption, hacking, security breaches, etc. All in all, I highly recommend the Galaxy S25 Ultra to anyone who is at least a slightly power-user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Around A Really Good Phone
on July 7, 2026
Posted by: Pappibri
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra really gets the job done. From taking awesome photos and videos to the great editing it offers it has exceeded my expectations. And the Galaxy AI helps in tons of ways whether with photo editing, information searches or just about everything. All around a awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My cell is awesomely cool...
on July 7, 2026
Posted by: Navioshkwe
[This review was collected as part of a promotion.] I love my cell,it also does what I ask,it takes good pics...which i can play with,with my AI...it's very fun and addictive!!! There's games,just about anything u want,it's here....thnx Samsung ur phones r great!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GALAXY S25 ULTRA
on July 7, 2026
Posted by: Original0Pebbles
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and I'd honestly give it about a 9.5 out of 10. It's one of the best Android phones I've used. The performance is super fast, whether I'm just scrolling through apps, multitasking, playing games, or editing photos. I never really notice any lag, and everything feels smooth.
The display is probably one of my favorite things about it. It's bright, sharp, and the 120Hz refresh rate makes everything look really fluid. The cameras are also amazing. The 200MP main camera takes really detailed pictures, the ultrawide camera is a nice upgrade, and the zoom is impressive. Whether it's daytime or nighttime, the photos come out looking great.
The battery life has been really solid too. I can easily get through a full day without worrying about charging it. My only complaint is that the charging speed could be faster since some other flagship phones charge quicker. I also like having the S Pen for taking notes or just using it when I need it, even though Samsung removed some of its Bluetooth features.
Overall, I think the S25 Ultra is an amazing phone. It has a premium feel, useful AI features, and Samsung is supporting it with software updates for years, so it'll stay relevant for a long time. If you're upgrading from an older Galaxy phone, I definitely think it's worth it. Even though it's expensive, I think you're getting one of the best Android phones you can buy.
The display is probably one of my favorite things about it. It's bright, sharp, and the 120Hz refresh rate makes everything look really fluid. The cameras are also amazing. The 200MP main camera takes really detailed pictures, the ultrawide camera is a nice upgrade, and the zoom is impressive. Whether it's daytime or nighttime, the photos come out looking great.
The battery life has been really solid too. I can easily get through a full day without worrying about charging it. My only complaint is that the charging speed could be faster since some other flagship phones charge quicker. I also like having the S Pen for taking notes or just using it when I need it, even though Samsung removed some of its Bluetooth features.
Overall, I think the S25 Ultra is an amazing phone. It has a premium feel, useful AI features, and Samsung is supporting it with software updates for years, so it'll stay relevant for a long time. If you're upgrading from an older Galaxy phone, I definitely think it's worth it. Even though it's expensive, I think you're getting one of the best Android phones you can buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 7, 2026
Posted by: Mikpal12
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ULTRA phone with Galaxy AI, or I should say handheld computer has been fantastic, cameras that are built in takes the clearest pictures I have seen yet. I have owned Samsung Galaxy phones for a long time and each one has never let me down, always been the top performer no matter what I may be doing, and now having The Samsung Galaxy AI installed, I can just say what I need the S25 ULTRA to do.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hey Mikpal12, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are finding your new device to be so fantastic, and helpful for your needs every day. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use.
on July 7, 2026
Posted by: Cali87clm
[This review was collected as part of a promotion.] Since 2006-2007 I have always had samsung phones. I now have the s25 ultra for about a year now, and I got to say they just keep getting better. The features, picture quality,and camera quality are like no other. I love how user friendly samsung makes their products, and how easy it is to get issues solved.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Cali87clm, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are having a great experience with your device, and that you are so happy with the camera quality, and ease of use. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The features on this product is insanely wonderful
on July 7, 2026
Posted by: Cherry2dwrld
[This review was collected as part of a promotion.] This phone is extremely amazing, especially the galaxy AI system. Love the features and all it comes with.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi Cherry2dwrld, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such a great experience with your device, and that you have been so amazed with Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product. Love the camera and storage
on July 7, 2026
Posted by: Lakay1
[This review was collected as part of a promotion.] Love the AI functionality. This device response quicker and more accurately than before. Camera is great. I like the scan option. Overall I love this device
Value
4
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Lakay1, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced capabilities of Galaxy AI, quicker response times, and camera quality. We have provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US