Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,181 Reviews)
Rating breakdown 27,181 reviews
5 Stars
23,303
4 Stars
3,012
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent Phone!
on June 30, 2026
Posted by: Bosleydawg
[This review was collected as part of a promotion.] I purchased the S25 Ultra when my S23 Ultra was having issues. This phone doesn't disappoint in anyway. A solid performer and great upgrade from what I previous had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything my ultra is able to do.
on June 30, 2026
Posted by: Lovered
[This review was collected as part of a promotion.] I use my phone to read and send emails to co-workers. I am able to send and receive email attachments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Rugged and dependable. Picture ga
on June 30, 2026
Posted by: SanClementePierRat1
[This review was collected as part of a promotion.] Galaxy AI. Great to stream. Great audio. Fast. Excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great quality, really user friendly
on June 30, 2026
Posted by: Eman202
I've had this phone since last year in February. It hasn't given me any issues . I play games on it, text call and all works perfectly. I even left this phone on top of my car and drove with it (by accident) it still survived surprisingly. Anyway I really couldn't ask for a better phone and the updates keep making it better and better. The new S26 looks cool with the privacy screen but this phone seems like a trooper probably last a long time years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, screen resolution!
on June 30, 2026
Posted by: Samsungloyalist
[This review was collected as part of a promotion.] Using new AI technologies, especially in photos. Thin enough phone to carry in exercise waist sized packs. Stylus is important for me as well. Music Apps work well too.
Value
5
Written by a customer while visiting Samsung US