Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,185 Reviews)
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
S25 Ultra Review
on June 29, 2026
Posted by: Ants22
[This review was collected as part of a promotion.] Overall it is a decent phone. The phones camera can be of better quality.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Ants22, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided a link to an article to help you with the different settings and features on your camera for the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for the price
on June 29, 2026
Posted by: Logan16
[This review was collected as part of a promotion.] I had a previous s22 ultra and the s25 ultra was no joke. Comparing the s25 ultra to the s22 ultra, almost day and night differences between the 2 phones. I've had nothing but good experiences with my s25 ultra. My favorite features are involved with the processor speed and the great camera quality. Both have served me extremely well with my time I had and currently still having the s25 ultra. One of my favorite things to do with the s25 ultra is to take photos, and with this phone, I've had nothing but been impressed on how much fun I can have with a phone camera with a quality close to an actual film camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all
on June 29, 2026
Posted by: Lovemusic
[This review was collected as part of a promotion.] I love my samsung phone. It throughly does it all gaming, streaming, photos, music and school work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience
on June 29, 2026
Posted by: Tonylovesplumbing
[This review was collected as part of a promotion.] I love the A.I. experience through my galaxy phone, i used it for work and personal experiences. It's a very capable tool to accomplish all my tasks that i need to complete or to get my personal issues taken care of. I highly recommend it to my friends and family but they use it as well for thier businesses already so we compare notes and ai abilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just as savvy as my Note 9 !!
on June 29, 2026
Posted by: Jeromeo
[This review was collected as part of a promotion.] Great device for work or play. All functionality you need to stay in touch, analyze game play. Check stocks and make purchases. Great intuitive stylus that does not get lost with a a magnetic locking system. Everything i need in a device and more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 29, 2026
Posted by: NovaKayne
[This review was collected as part of a promotion.] My favorite phone i have had. Battery lasts a couple of days, at least 1 full day with constant use.
AI that was added to it is a bit annoying and I would prefer to have an option to turn it off
Camera is great, screen is bright and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: WynterSong84
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra and it has exceeded my expectations. The design feels incredibly premium, and Samsung slightly tweaked the edges so it sits much more comfortably in your hand than the previous model.The screen is stunning, and whatever anti-glare tech they used works miracles in bright daylight. The cameras are incredibly sharp, the battery easily lasts a day and a half on a single charge, and with 512GB of storage, I never have to worry about deleting files or photos to free up space. It’s fast, powerful, and the built-in S Pen is super convenient for quick notes. If you’re on the fence about upgrading, just do it—you won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, responsive, and awsome screen clarity.
on June 29, 2026
Posted by: S25ultrabestever
[This review was collected as part of a promotion.] Fast, responsive, and awsome screen clarity. Battery lasts long and spen features are very useful. Gemini is best assistant i have ever used.
Value
5
Written by a customer while visiting Samsung US