Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,185 Reviews)
Open Ratings Snapshot
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Coming from a galaxy note 9. A world of difference
on June 29, 2026
Posted by: Giveme5
[This review was collected as part of a promotion.] Everything I do on this phone is seamless and easy. I stream, game, work and use it for tasks constantly. Simplifies my life and helps keep me organized and efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on June 29, 2026
Posted by: Love48
[This review was collected as part of a promotion.] This phone has great storage and I play my games, shop and watch movies, as well as take photo's and text with no issues and the AI features are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the ease and flow my s25 ultra gives me.
on June 29, 2026
Posted by: Bigfootford
[This review was collected as part of a promotion.] When using my Galaxy s25 and I have a question I appreciate the quick response of the ai. I like being able to use my phone for games and searches and it runs smooth with no glitches.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tough phone. Has stude up to hard use
on June 29, 2026
Posted by: Chip2tx
[This review was collected as part of a promotion.] I use my phone for work quite a bit. Looking up parts and repair videos. As well as communication with team members . Has always worked well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ease of Use
on June 29, 2026
Posted by: DaProfessional
[This review was collected as part of a promotion.] Galaxy AI is easy to use. Especially for translation on the go.
Photos and videos are always crisp.
The calendar functions keep me well organized.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Phone
on June 29, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] I love this phone. I have dropped it so many times on my torazo floors and it works as good as day 1. I love Gemini all I have to do is speak my question and the answer is there. I have always used Samsung products and they get better evey year.
Thank you Samsung
Rachel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone for productivity and battery life
on June 29, 2026
Posted by: Lonewolf6098
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone for staying productive at or away from work. It features a 200mp camera that takes the sharpest pictures I've ever seen from a phone. Its battery life is amazing and keeps you up and running for long periods. It has a stylus where you can even take notes on your lock screen and more. It features the latest AI that is incorporated in the phones features. Gemini is the best assistant that you can have for productivity. From help with your resume, to creating music. Gemini, and Samsung together will help you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product had the greatest feature
on June 29, 2026
Posted by: Tinkbaby
[This review was collected as part of a promotion.] Phone calls text messages games photos. Google watching movies sending emails
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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