Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,185 Reviews)
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great battery life
on June 29, 2026
Posted by: S25ultra
[This review was collected as part of a promotion.] My old S 20 note was on it last leg. I purchased the S25 ultra. I have been impressed this the photo ability and the battery life is great. The only down side is that there is not expanding memory for the model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Regrets
on June 29, 2026
Posted by: TardisLover
[This review was collected as part of a promotion.] When I had to upgrade from my S23 Ultra, the S25 Ultra had just come out. Now, I love photography, I love using my phone to take pictures, and knowing that the cameras on the S25 Ultra could help me achieve clearer, crisper, and closer pictures from far away. I was sold. I have no regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome quality
on June 29, 2026
Posted by: Gabby01
[This review was collected as part of a promotion.] I love my S25 Ultra, IA works great and os very helpful. Will always use Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing platform
on June 29, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] This phone is awesome, in every way possible. It has the solid Android foundation, doesn't hesitate on games, apps, streaming, it just handles it, without pause or error.
This is the 4th phone I have owned in the series, & will certainly get the S26 here shortly. Galaxy Ai give a boost for the tasks that you need some assistance with, spreadsheets, school projects, or even just some basic j owledge searching for any topic. Highly recommend!
This is the 4th phone I have owned in the series, & will certainly get the S26 here shortly. Galaxy Ai give a boost for the tasks that you need some assistance with, spreadsheets, school projects, or even just some basic j owledge searching for any topic. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the camera pen
on June 29, 2026
Posted by: SamsungUser
[This review was collected as part of a promotion.] Bring back the function to take pictures holding the pen on the S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line 👌
on June 29, 2026
Posted by: Laboo873
[This review was collected as part of a promotion.] I really love my galaxy 25 it lived up to all the hype . Im the kind of person that buys a new phone every year one comes out . I had the sidekick. The razor, the flip and even the blackberry lol but I have had this one for 2years now and man when I say it never gets boring all the updates is on point and the camera quality is like photography quality pics. I don't see me getting a new phone any time soon .. thanks guys you nailed this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I wish I never got rid of the S22 ultra
on June 29, 2026
Posted by: Squatchgirl8
[This review was collected as part of a promotion.] This phone is terrible on charging, and I only use samsung or approved chargers for the device. The camera isn't as good as my last phone. And it's not as easy to navigate.
Value
2
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Squatchgirl8, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have upgraded to a new device, and that device is not meeting your expectations. We have provided a link to an article to help you with the camera features and settings for the best possible photos and videos. We have also provided a link to the full manual to help you adjust the charging settings for faster charging speeds, and fully discover and customize your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love a good Galaxy!
on June 29, 2026
Posted by: SBlood
[This review was collected as part of a promotion.] I have had a galaxy for years now and was reluctant on giving up my note 10+. When I made the change to update my n phone, it was amazing! I love all the new features and updates that have been made.
Value
5
Written by a customer while visiting Samsung US