Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,185 Reviews)
Open Ratings Snapshot
Rating breakdown 27,185 reviews
5 Stars
23,306
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,135 out of 1,322
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Yes this product is great.
on June 29, 2026
Posted by: IZZIIZZI
[This review was collected as part of a promotion.] I have greatly enjoyed this phone. I do miss the s pens blue tooth but that isn't to much to get over. Maybe in a future model. Still like the pen. Nothing to exciting about how I use my phone. Basic things. I like the simplicity and the layout. I like the size and feel. Started with the galaxy 1 all the way to the 25 skipping a yr or so in-between. Fan for life. I use my camera a lot so I do enjoy the features. I do enjoy the A.I. when I use it. I watch a lot of videos and I play a couple of games from time to time. The screen is lovely to say the least. I was going to jump to the 26 ultra but im really liking the 25 so I may just hold out and see what the 27 is all about. Thx 😊
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra review
on June 29, 2026
Posted by: TexasJackalope
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and it's easily one of the most versatile smartphones I've owned—especially for both work and photography.
The camera system is outstanding. The 200MP main camera captures incredibly sharp, detailed photos with vibrant colors and excellent dynamic range. Whether I'm taking landscape shots, close-up macro photos, or using the optical zoom to capture subjects at a distance, the image quality is consistently impressive. The upgraded ultra-wide camera also produces noticeably better detail, making it great for wide scenic shots and creative perspectives.
For work, the S25 Ultra really shines. The large, bright display makes reviewing documents, spreadsheets, and emails easy, while the Snapdragon processor keeps everything running smoothly even when multitasking. Between Samsung DeX, the S Pen for signing documents and taking notes, and the excellent battery life, it's become more than just a phone—it's a productivity tool I rely on every day.
If you're looking for a flagship phone that combines professional-level photography with powerful productivity features, the Galaxy S25 Ultra is an excellent choice. It delivers exceptional camera performance and the flexibility to handle both business and everyday life with ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
5G not working properly
on June 29, 2026
Posted by: Franco
[This review was collected as part of a promotion.] The 5G does not work many times. It also does not charge fully.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the ultra never have problems
on June 29, 2026
Posted by: Roberta
[This review was collected as part of a promotion.] Galaxy ai
I use my phone for just about everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra review
on June 29, 2026
Posted by: BonusMomma1816
[This review was collected as part of a promotion.] I love everything about this phone! I have had a minor issue with the "hey google" being that it can't hear well at all. Other than that I've had no other issues with it. Runs smooth long lasting battery and great slim design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features and capabilities outperform competition.
on June 29, 2026
Posted by: LilRosi
[This review was collected as part of a promotion.] Samsung has always had my eyes, they always lead the market with features, capabilities, compatibility, all while being bang for buck and being far superior to all the competition.
When Galaxy AI was introduced I was skeptical but have since used it for small projects like cleaning up a photo or small photoshop like ideas. I would love to see what Galaxy AI can create when its pushed to its full potential
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slim's S 25 Ultra
on June 29, 2026
Posted by: Slim0913
[This review was collected as part of a promotion.] Phone is a beast, awesome! Wouldn't trade it for anything.....but S26 or S27 Ultra, lol!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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