Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,187 Reviews)
Rating breakdown 27,187 reviews
5 Stars
23,308
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on June 29, 2026
Posted by: S25ultra
[This review was collected as part of a promotion.] I like all the new features and upgrades this phone has, the only thing I dont like is that I can't take pictures using my spen anymore, but otherwise I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra packed with features
on June 29, 2026
Posted by: BIGG72WILL
[This review was collected as part of a promotion.] A great product with an abundance of features
I love the a I integration, and the ease of use
I love the a I integration, and the ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Easy to Use
on June 29, 2026
Posted by: DigitalDriver
[This review was collected as part of a promotion.] I use my Samsung device every day for work, streaming music, watching videos, web browsing, navigation, and staying connected with family. The display is bright and sharp, the performance is smooth, and the battery easily lasts through a busy day. I also appreciate the camera quality and the overall reliability. Everything feels fast and responsive, and the interface is easy to use. After extended daily use, the device continues to perform consistently without any major issues. It has become an important part of both my work and personal life, and I would recommend it to anyone looking for a dependable, high-quality device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 29, 2026
Posted by: Gmashell
[This review was collected as part of a promotion.] I really like Samsung products. I get them whenever I can.
My phone helps me keep track of all my life.
Galaxy AI is great. I really like that I can remove things from pictures and it looks like they were never there.
My phone helps me keep track of all my life.
Galaxy AI is great. I really like that I can remove things from pictures and it looks like they were never there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25
on June 29, 2026
Posted by: Shell0974
[This review was collected as part of a promotion.] Love the look and use of my device I use ai to create notes papers and prints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product!
on June 29, 2026
Posted by: GMoney
[This review was collected as part of a promotion.] The phone is so simple yet packed with amny features that I enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung ive owned
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my samsung s25 ultra it has been the best phone, i have owned this phone for over a year and would recommend anyone to buy it. The new galaxy ai feathers to help identify things and ask qustion while driving helps a lot when i dont need to pull over to search things that are needed in the moment. I love google messages though the phone only thing i wish os we could customize the message like we use to before google message was the only the only thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra: AI Took the Wheel, But
on June 29, 2026
Posted by: DCJIVE
[This review was collected as part of a promotion.] I’ve spent enough time with the Galaxy S25 Ultra to realize exactly what Samsung was going for this year, and honestly, it’s a mixed bag. Don't get me wrong, it’s a powerhouse, but if you’ve been following the Ultra line over the years, you’ll notice a clear shift. It feels like they put all their chips on AI and decided to let the smaller, everyday hardware features slide.
The AI is the Star of the Show
There’s no denying it—the Galaxy AI features are the best thing about this phone. It’s genuinely impressive how integrated it all feels. The Now Brief widget gives you an incredibly accurate, personalized snapshot of your day, the handwriting recognition with the S Pen is freakishly precise, and features like the Audio Eraser and Auto Trim make on-the-fly editing a breeze. It learns your habits and makes suggestions that actually save time. If you want a phone that feels like a smart assistant constantly running in the background, this hits the mark perfectly. But the Hardware Took a Backseat
Here is where the frustration kicks in. The Ultra name used to mean getting the absolute bleeding edge of everything—the "kitchen sink" approach where no feature was spared. Now, it feels like Samsung got complacent with the hardware because the AI is doing the heavy lifting.
Charging Speeds: We are still stuck at 45W fast charging. In a world where significantly cheaper phones are hitting 65W, 100W, or even 120W, taking over an hour to hit 100% on a premium flagship feels completel
The AI is the Star of the Show
There’s no denying it—the Galaxy AI features are the best thing about this phone. It’s genuinely impressive how integrated it all feels. The Now Brief widget gives you an incredibly accurate, personalized snapshot of your day, the handwriting recognition with the S Pen is freakishly precise, and features like the Audio Eraser and Auto Trim make on-the-fly editing a breeze. It learns your habits and makes suggestions that actually save time. If you want a phone that feels like a smart assistant constantly running in the background, this hits the mark perfectly. But the Hardware Took a Backseat
Here is where the frustration kicks in. The Ultra name used to mean getting the absolute bleeding edge of everything—the "kitchen sink" approach where no feature was spared. Now, it feels like Samsung got complacent with the hardware because the AI is doing the heavy lifting.
Charging Speeds: We are still stuck at 45W fast charging. In a world where significantly cheaper phones are hitting 65W, 100W, or even 120W, taking over an hour to hit 100% on a premium flagship feels completel
Value
4
Written by a customer while visiting Samsung US