Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,188 Reviews)
Rating breakdown 27,188 reviews
5 Stars
23,309
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Solid as always Thehub33
on June 29, 2026
Posted by: Thehub
[This review was collected as part of a promotion.] Another great model and reason im still loyal started with galaxy S9 few years back lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features that continue to get better.
on June 29, 2026
Posted by: PupCoop
[This review was collected as part of a promotion.] Love working with the galaxy Ai features more specifically the call screen option. Phone calls ringing from people who i dont know. Yea not so nice. Add call screen and let the Ai voicemail agent do the work. I have not missed a contacts call but intern weeded out those I dont wat to talk to. I also love the one ui updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and very solid battery life
on June 29, 2026
Posted by: Andwan71
[This review was collected as part of a promotion.] Easily the best camera I've had on a phone. The battery life is exceptional as i use my phone frequently throughout the day. Galaxy AI is pretty solid and I even have it tied into my car.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent phone
on June 29, 2026
Posted by: Maribelle
[This review was collected as part of a promotion.] I use my phone for everything! When I blog and use AI specifications it's such a sinch. The phone is my undivided side kick...lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device. Amazing features and powerful.
on June 29, 2026
Posted by: Ziggyvoo
[This review was collected as part of a promotion.] I primarily use my phone for productivity and communication.
I have tested Minecraft and a couple other games on here and they run well.
Sound is great for entertainment.
Productivity is effortless. Response and loading times almost non existent.
All my communication apps work well and quickly.
Galaxy AI is a wonderful addition that helps me research and thing I'm looking at.
I have tested Minecraft and a couple other games on here and they run well.
Sound is great for entertainment.
Productivity is effortless. Response and loading times almost non existent.
All my communication apps work well and quickly.
Galaxy AI is a wonderful addition that helps me research and thing I'm looking at.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great mechanics and tech
on June 29, 2026
Posted by: Kingkong6979
[This review was collected as part of a promotion.] Since I got this phone it has been a great improvement from the past generations and has allowed me to edit the pictures and videos with the help of my AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Auto focus and colors could be better
on June 29, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] Picture quality and auto focus could be better. Why yall taking so long with the under display camera ?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The product has amazing features
on June 29, 2026
Posted by: Samsungsupastar
[This review was collected as part of a promotion.] I use my samsung device for work.I do sell cellular devices for a living. Galaxy ai has made my work life extremely easy as well as my home life. It can draft up a social media post for work in the snap of a dragon. As well as make me an itinerary for my vacation. I only rated it a 3 star, Because being trained in Samsung devices, I know how to properly maintain my device. I always make sure that it is thoroughly protected with screen protector and case that is compatible with my device. And yet I have had issues with my battery being replaced already as well as my charger port, not being detected at times with certain chargers. My port is not loose nor have I used anything other than the samsung charger that came with my phone. And a samsung block that I purchased at the time of purchasing mydevice. I feel as if this model has had some issues as far as the battery goes & charger ports are concerned.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are finding this device to be reliable and useful for both personal and professional needs every day. We have provided a link to the Samsung Support Team to work with you directly if you are currently experience frustrations or do in the future with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US