Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,189 Reviews)
Rating breakdown 27,189 reviews
5 Stars
23,310
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Is a mindfulness machine
on June 29, 2026
Posted by: Supermachine
[This review was collected as part of a promotion.] This osea one of the best Samsung I get it and dont think to change in a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Phone
on June 29, 2026
Posted by: Letmeupgradeyou2
[This review was collected as part of a promotion.] I love the phone!!! I wish I could upgrade to a S26 Ultra, but I still love the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Guccgam
[This review was collected as part of a promotion.] The galaxy ai is great, the phoenix has a nice sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product works fine
on June 29, 2026
Posted by: Mildav
[This review was collected as part of a promotion.] Everything is fine except when I uplodad media to social media.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey Mildav, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not meeting your expecations or functioning as intended. We have provided a link to a troubleshooting guide to help you with the apps not operating as intended. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 29, 2026
Posted by: dayna000
[This review was collected as part of a promotion.] I would be lost without this phone. I use the AI features everyday for searching, ideas, problem solving, etc. The phone is very fast and the pictures are amazing. One of the reasons I picked this phone was the camera. It can't be beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best features and price its a powerhouse
on June 29, 2026
Posted by: REALHELL
[This review was collected as part of a promotion.] I love the new Galaxy AI features its added all new life to my already awesome device and Samsung is the flagship of all devices nothing comes close I own ear buds tablets gaming smart monitor phones etc God bless Samsung and their Team.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Guccgam
[This review was collected as part of a promotion.] The galaxy ai is great, the phoenix has a nice sleek design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for pictures, videos and streams
on June 29, 2026
Posted by: Tiolca123
[This review was collected as part of a promotion.] I use my Samsung a lot for work, for all my emails, pictures and network event.
Value
5
Written by a customer while visiting Samsung US