Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Its a good phone
on May 25, 2026
Posted by: Htuck304
[This review was collected as part of a promotion.] I love my phone taking the bluetooth capability out of the spen for pictures big mistake also the latest update taking object eraser out and using Ai eraser is also unfortunate because of the stupid watermark and most of the time it doesnt take the object out completely just turns it into a weird plant or something
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hey Htuck304, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to the complete manual to help you discover the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to help you with the features of your device you may believe are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great feature i like it
on May 25, 2026
Posted by: Abdul06
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S25 Ultra for a few weeks now, and it has completely transformed my daily routine. Whether it is for work, entertainment, or school, this device handles everything flawlessly.
For Work & School: Galaxy AI has been a total game-changer. The Note Assist and live translation features make summarizing lectures and organizing my work documents incredibly efficient.
For Gaming & Streaming: The display is absolutely stunning. Streaming movies and sports feels like having a pocket-sized cinema, and the processing power easily tackles heavy gaming sessions without any lag.
For Creative Tasks: The camera system is phenomenal. Capturing high-quality photos and videos for my projects is easier than ever, especially with the AI-assisted editing tools.
Overall, it is the perfect device for anyone looking to balance productivity, school, and high-end entertainment.
For Work & School: Galaxy AI has been a total game-changer. The Note Assist and live translation features make summarizing lectures and organizing my work documents incredibly efficient.
For Gaming & Streaming: The display is absolutely stunning. Streaming movies and sports feels like having a pocket-sized cinema, and the processing power easily tackles heavy gaming sessions without any lag.
For Creative Tasks: The camera system is phenomenal. Capturing high-quality photos and videos for my projects is easier than ever, especially with the AI-assisted editing tools.
Overall, it is the perfect device for anyone looking to balance productivity, school, and high-end entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Kcer2030
[This review was collected as part of a promotion.] This phone is a great phone to have if you love a good resolution on ur screen and also is good for gaming, taking pictures, storing files etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best and fastest phone ever
on May 25, 2026
Posted by: Sam4ever
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s one of the most useful smartphones I’ve ever had. The AI features make a huge difference in everyday use — from helping organize notes and summarize content to improving photos and making searches faster and smarter. The AI tools feel practical, not just gimmicks.
The performance is extremely smooth, the battery lasts all day, and the display is absolutely stunning. The camera quality is also incredible, especially for zoom and night shots. What I like most is how the phone helps save time and makes multitasking easier whether for work, studying, or daily life.
Samsung really combined powerful hardware with smart AI features in the S25 Ultra, and it genuinely feels like a next-generation phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on May 25, 2026
Posted by: BigGameJames879
[This review was collected as part of a promotion.] This phone is fast and efficient. The Multi-tasking is excellent. I wish Samsung could've included the built-in privacy screen settings on the S25 Ultra. Overall, I've really enjoyed using this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's an amazing phone but a little too big
on May 25, 2026
Posted by: leiby2
[This review was collected as part of a promotion.] It's a good phone with good Galaxy AI but I would like it to be a little smaller
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome with advances features
on May 25, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] This phone has all the features and functions if a phone twice its price. The smooth transition between we sites is great. The stylus works awesome and the over all price is unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra makes life easier.
on May 25, 2026
Posted by: Tfa123
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has made my life easier with its awesome features from AI to camera and photo editing and SPen features has truly made my life easier. You dont need to be a computer programmer to use this device because its super user friendly you can create your own folders and you dont need to convert them into other formats like some other phone brands. AI has made searching for Information a snap. Im constantly looking for healthy ways to eat and careful of what I consume and out into my body and AI makes my life easier. Cant imagine not having this Galaxy S25 Ultra device and I am very pleased with mine so far and talk about reliability. This phone is super reliable it is always ready to go when i need it. Good job Samsung!!
Value
5
Written by a customer while visiting Samsung US