Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Flat display panel - I love it.
on February 12, 2025
Posted by: KenR
from Virginia
Expertise:Intermediate
I had a little buyer's remorse after ordering my new Galaxy S25 Ultra. Viewing some of the comparison reviews between the new release vs. my Galaxy S22 Ultra, I didn't see too much to get excited about. While there are plenty of new features on the S25 Ultra, there was nothing flashy or monumental about the upgrade. Nothing that I couldn't live without. It took about 3 hours to transfer 400+ GB of data from my old phone, but the process was easy and worked flawlessly.
Now that I have the new smartphone in-hand and my data transferred, I'm feeling considerably better about my purchase. I went with the 1TB of storage version. My old phone was maxing out storage. Now I have plenty of space. So that's a big plus. But I think the biggest improvement for me is simply the flat display screen on the S25 Ultra. The S22 Ultra had the significantly rounded edges and I was always launching something unintended as a result of accidental touches. This flat screen really works for me.
So while the new phone isn't a huge upgrade from my old phone -- most of what I do with my phone hasn't changed much. But I do like the new phone. It's subjective, I know, but it just feels good in the hand. I like the design and I'm sure that I will enjoy learning new features that I am unaware of. They gave me a good price for trading in my old phone - so, all-in-all - no regrets. I'm glad that I upgraded.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has a very nice and elegant design very nicee
on February 12, 2025
Posted by: Eblock
[This review was collected as part of a promotion.] It has very important features, especially everything that has to do with Artificial Intelligence. In addition, it allows me to do a lot of my daily work on the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 series
on February 12, 2025
Posted by: 1africa
[This review was collected as part of a promotion.] Samsung Galaxy S25 ultra: The AI-Powered Assistant You Never Knew You Needed
I’ve been using the new Samsung Galaxy S25, and let me tell you—this phone doesn’t just keep up with you; it knows what you need before you do.
Samsung has taken AI to the next level with seamless, real-time responses that make virtual assistants of the past look like they were still buffering. Whether you’re asking for directions, setting reminders, or just debating what to eat for dinner, the S25 answers quickly, accurately, and naturally—it’s basically your personal genius on demand.
But what really sets it apart? The Routines If/Then feature. This lets you automate daily tasks effortlessly. Want your phone to go into Do Not Disturb when you start a workout? Done. Need it to turn on your smart lights when you get home? No problem. It’s like having a personal butler, minus the awkward small talk.
And did I mention hands-free assistance? Just say the word, and your S25 gets things done—texting, calling, setting alarms—without lifting a finger. It’s like living in the future, except it’s happening right now.
Bottom line: If you want a phone that thinks ahead, works flawlessly, and basically becomes your digital sidekick, the Samsung Galaxy S25 is the upgrade you didn’t know you needed.
Now, if only it could fold my laundry too. Maybe next year, Samsung?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone!
on February 12, 2025
Posted by: Michaelg2121
[This review was collected as part of a promotion.] I traded in my Galaxy S23 Ultra for the S25 ultra it's altogether a much nicer phone. Easy to use for everyday tasks. More advanced camera and the Galaxy AI is very helpful. I would highly recommend this phone to anyone. The once the best technology
And the easiest to use personal assistant
And the easiest to use personal assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Debo probar para recomendar a diferentes personas
on February 12, 2025
Posted by: 2025
Quiero comprar para comprobar
Se ve interesante
Está buena calidad
Se ve interesante
Está buena calidad
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great phone for normal users.
on February 12, 2025
Posted by: Hec2020
[This review was collected as part of a promotion.] The screen on this samsung is amazing, I only use my phone for media and gaming and works perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Missing S Pen Bluetooth
on February 12, 2025
Posted by: Henry
Expertise:Intermediate
I bought this phone recently and I am very disappointed with it, not much different from the S24 Ultra. Staple feature like using the S Pen to take pictures is removed, a feature which I've been using for over 5 years. Really poor choice to have such a useful feature.
Response from Samsung USBy R&R Team, February 14, 2025
Hello Henry, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes in features of your device can take time to adjust and learn the ways you can still have the functionality you are seeking. We have provided a link to an article to help you with the capabilities of your new S Pen, as well as to the full device manual. This can help you discover both hand gestures and voice commands that can be used with the camera of your device. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The S25 is a smooth experience
on February 12, 2025
Posted by: Randoevo25
[This review was collected as part of a promotion.] As stated, the S25 does have "seamless actions across apps." No issues when switching between or opening apps. Only issues I've had are notifications seem to be delayed or not showing up compared to my A35, as I still have that one connected via wifi. Also, the routines I setup are not running, unless I've entered them incorrectly (first time trying them).
Value
4
Written by a customer while visiting Samsung US