Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Safe choice for an upgrade
on February 13, 2025
Posted by: Zeyxc3
[This review was collected as part of a promotion.] This phone is the perfect choice if you're looking to upgrade from an s22 lineup phone or earlier, lots of new features and the design an style of one ui 7 is great an fresh. Things like the Now Brief are really helpful. While I wouldn't recommend upgrading if you're on an s25 ultra unless you're a new device enthusiast I still think it's great and I'm glad I upgraded.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on February 13, 2025
Posted by: Jcansmokerlando
[This review was collected as part of a promotion.] I like the usability of it and it's great features. I just wish it was easier to locate information and apps on the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Skip this generation
on February 13, 2025
Posted by: Ctango
Expertise:Intermediate
Downgrade from S22u. Returning my upgrade. The device is fast but is backwards in advancement. Compared to competitors at this stage, this doesn't deserve the ultra badge. This lost the Bluetooth spen key differentiator.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Ctango, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are finding the speed an enhancement from your previous device, and we would love to help you have the best possible experience with the redesigned S Pen and other features. We have provided a link to an article to help you discover the full capabilities of this new accessory, and to the full device manual to help you discover hand gestures and voice commands for the camera features you may have previously used. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on February 13, 2025
Posted by: Hate2game
[This review was collected as part of a promotion.] Clear screen fast processor good camera. Love the looks of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here with Samsung!
on February 13, 2025
Posted by: Adxonis
[This review was collected as part of a promotion.] You have no idea how much I’m going to take advantage of the AI while it’s free this year!
There’s nothing like simplicity, yes technology might be hard to adapt to nowadays but how much simpler can it get when the software of Cross App Actions that can follow your every command and Samsung has the perfect piece of technology in the S25 Ultra to back it up as well as keep up with it all!
It’s so easy to give multiple instructions or tasks and for the AI to follow through without hesitation is absolutely mind blowing!
Don’t even get me started on the Audio Eraser!
How many times have you tried to record a beautiful moment with your family or in nature and someone speaks at the wrong time or a random sound ruins that exact moment?
What if I told you don’t have to worry about that anymore more?
What if we can just isolate the important audio and delete that absurd sneeze your family member could hold in or when someone says something inappropriate, wouldn’t you love that capability?!
That’s what we were blessed with this year with these Samsung S25 Series!
What if I told you don’t have to worry about that anymore more?
What if we can just isolate the important audio and delete that absurd sneeze your family member could hold in or when someone says something inappropriate, wouldn’t you love that capability?!
That’s what we were blessed with this year with these Samsung S25 Series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI features are really useful
on February 13, 2025
Posted by: CevicheIsTop
[This review was collected as part of a promotion.] At work and in general day-to-day life, having an AI assistant seamlessly integrated into my phone with apps like notes and calendar is top. At work, I can just take a photo and copy my whole schedule onto my calendar. Also, the audio eraser is excellent for taking videos in noisy places. The Now bar is also a nice addition, making it easier to control live things, and it's nice that the Now brief includes how I slept the night before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great new features and options
on February 13, 2025
Posted by: Dreday
[This review was collected as part of a promotion.] Lots of new features from the s23 ultra and got use too the new design as soon as I opened it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone-Beast
on February 12, 2025
Posted by: Jigarjaan007
[This review was collected as part of a promotion.] Experiencing the latest device is always exciting. Its sleek design and innovative features promise a significant upgrade. The advanced camera system captures stunning photos and videos with remarkable clarity. Performance is incredibly smooth and responsive, handling demanding tasks with ease. Overall, it's a compelling device worthy of serious consideration.
Value
5
Written by a customer while visiting Samsung US