Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,198 Reviews)
Rating breakdown 27,198 reviews
5 Stars
23,316
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Worth the upgrade from the S24 Ultra
on February 18, 2025
Posted by: NightShift
[This review was collected as part of a promotion.] Lots of You Tube videos say there is not much different from the S24 Ultra to this new S25 Ultra. But from personal experience upgrading from the the S24 Ultra, there is a lot to like about this new phone. The main draw I had to this phone oddly enough was the rounded corners because it doesn't dig into my palms like the s24ultra did with its sharp corners. But there is of course many other benefits such as richer audio quality, new 50mega pixel sensor and more. I listen to a lot of podcasts and can confirm the speaker has a richer less harsh quality vs the previous phone. The AI tool in the camera app is better than the previous phone. I was unsure of the Audio Eraser for video but had the opertunity to try it in a noisy bar/restaurant recoding my daughter tell a story about her day. My wife and I were quite surpised how the app could isolate or focus on whatever part of the audio you want. The AI detects what is in the audio be it noise, music, wind a person speaking or whatever else. It categorizes and provides a volume control for each catagory of sound. You can choose to increase or decrease the sounds to isolate or enhance anything in the audio. I was able to mute everything and increase the volume of her voice and it was actually clear. It's really amazing that it can do this. Overall I am very satisfied with this purchase. I love the black on black version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints about this phone
on February 18, 2025
Posted by: Edgar7
[This review was collected as part of a promotion.] I love the new s25 ultra phone.
I have no complaints about the phone.
I have no complaints about the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth phone.
on February 18, 2025
Posted by: TimelessDiner
[This review was collected as part of a promotion.] The phone is great. OneUI7 is silky smooth and the cameras are quite awesome. Its a safe phone which can easily be recommended to anyone. You can just pick it up and like it.
The screen is awesome which is always the case with Samsung and the anti glare reflector is really good too.
I would say if you have a phone older than the s23 ultra, this is a good buy.
I would say if you have a phone older than the s23 ultra, this is a good buy.
Plus the AI features like Photo and Audio Eraser are well made and useful. The "Now Brief" is also functional and looks cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on February 18, 2025
Posted by: Eri1979
[This review was collected as part of a promotion.] This phone has super fast download speed and has a million great features. Has 100x zoom, which is awesome. Takes great pics. I upgraded my S21 ultra and I'm glad I did....love this phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features for a phone
on February 18, 2025
Posted by: rs12585
[This review was collected as part of a promotion.] So I upgraded from a oneplus 12R. I needed something similar sized with a flat screen rather than curved. I bought the phone during the pre-order time and received it a week early before store availability. This was my first Samsung galaxy ultra since the S21 line. If I was to compare, there is a huge difference with performance, battery life, camera, and feel at hand. These should all be evident difference, there's 4 generations of improvement. The phone takes amazing pictures compared the phone I upgraded from. This is probably the single biggest upgrade. With all reviews, honesty is the biggest and most important thing. If there is something I would have to knock off from this phone, is that I feel the performance is not a generational leap. While I don't see stutters during gameplay, I do see some frame drops. I'm big in to gaming, but nothing too extensive. Call of duty is my game of choice and I do see frame drops playing with performance at the highest option. The phone also seems to have some sort of heating issues that happen randomly. It's closer to the camera area and seems to happen while the phone is not in use to. Hopefully this is something that can be corrected with a software update. Besides these concerns, the phone is definitely amazing. I'm in law enforcement and signal is very strong and having the S-pen to sign and document information, has been no short of amazing. I've really enjoyed this phone and hope additional software updates address my issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 18, 2025
Posted by: Orejon
[This review was collected as part of a promotion.] Best phone I have ever owned. This phone is fast and very responsive. The speed makes the seamless actions accross apps very notable and amazing. There are a lot of great AI features like the audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The resolution and how quick the phone is great
on February 18, 2025
Posted by: Toeknee
[This review was collected as part of a promotion.] I love watching movies on it. They so look so clear and vivid. The refresh rate is definitely a plus and how bring the screen is when im out in the sun makes the phone look 10 times better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing with Ai and best camera.
on February 18, 2025
Posted by: LukeS25Ultra
[This review was collected as part of a promotion.] This product is amazing for my daily use and lots of pictures I take with this device. For browsing and gaming experience this product is like no other. I highly recommend this to all my friends and family. I've been a big fan of S series from Galaxy S20 and used all the models till today. For AI features this device is a beast.
Value
5
Written by a customer while visiting Samsung US