Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,201 Reviews)
Rating breakdown 27,201 reviews
5 Stars
23,318
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product feels like a high quality product.
on February 18, 2025
Posted by: Ginger
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra. Coming from an S23, I really appreciate how this phone feels in my hand. The screen isn’t curved, and the interaction is nice, smooth, and responsive.
The Now Brief bar has been helpful in displaying relevant information. The widget itself looks aesthetically pleasing and contributes to a cleaner appearance on my lock screen. It took some time for the bar to learn my routines, but this adjustment allowed it to present me with more helpful information.
The Now Brief bar encouraged me to explore the Samsung Health app more. I now check in on how I feel every night at 10 PM. This has become a pleasant and unexpected way to help me be more mindful. I’m also intrigued by how the weather information influences my lock screen. When it's snowing outside, there's snowfall on my lock screen. That is one of my favorite features of this device.
However, I am a bit disappointed that the S-Pen no longer acts as a camera shutter like it did in the past. Overall, I'm a big fan of the S25 Ultra and am glad to own this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra-fast, sharp display, pro level camera & AI!
on February 18, 2025
Posted by: MCKANICS
[This review was collected as part of a promotion.] After two weeks with the Samsung Galaxy S25 Ultra, I’m amazed by its brilliantly vibrant display, unparalleled camera quality, and lightning-fast performance. The Snapdragon 8 Elite makes every interaction feel effortless, whether I’m gaming, multitasking, or editing high-res photos. The AI-powered features are surprisingly intuitive, enhancing everything from photo editing to real-time call transcription and smart organization. The zoom capabilities are breathtaking, capturing crisp details from extreme distances. "The Now Brief" feature allows me to view my tasks on the go and keep me on track.Battery life is outstanding, easily lasting a full day, and charging is impressively fast. Every aspect of this phone feels meticulously designed for power, precision, and innovation... An absolute game-changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome pHone
on February 18, 2025
Posted by: Khoaiii
[This review was collected as part of a promotion.] Moving from s23 ultra to s25 ultra. Absolute pleasure. So much faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra The future in your hands
on February 18, 2025
Posted by: Lebh52974
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a true flagship, exceeding expectations in nearly every aspect. Seamless actions across apps make multitasking a dream – switching between streaming, gaming, and work tasks is incredibly fluid. "Now Brief" delivers key information at a glance, keeping me informed without distractions. The innovative "Audio Eraser" is a creator's dream, effortlessly removing unwanted sounds from recordings. Beyond the impressive features, the S25 Ultra's performance is top-notch. I use my Samsung devices for everything: streaming vibrant movies on the gorgeous display, immersing myself in lag-free gaming, staying productive with the S Pen for work and school projects, and even catching live sports with crystal-clear clarity. The camera is phenomenal, capturing stunning photos and videos. The battery life easily gets me through a full day. It's truly an all-in-one device that enhances every part of my digital life. While it comes at a premium price, the S25 Ultra delivers exceptional value for its performance and features.The Samsung S25 Ultra is a true flagship, exceeding expectations in nearly every aspect. Seamless actions across apps make multitasking a dream – switching between streaming, gaming, and work tasks is incredibly fluid. "Now Brief" delivers key information at a glance, keeping me informed without distractions. The innovative "Audio Eraser" is a creator's dream, effortlessly removing unwanted sounds from recordings. Beyond the impressive feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very "ultra"
on February 18, 2025
Posted by: Zakear
[This review was collected as part of a promotion.] It's nice but the safe approach is getting stale. Removing features while not adding any being the main problem. I love Samsung I've have several products but this year has underwhelmed me. Add an under screen camera, faster charging, qi 2 charging without accessories at the minimum. Other then that it's solid. The OS changes leave some things to be desired and a way to up the brightness to max without sunlight needed would be nice.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Zakear, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day and wanting the best possible experience and usage every day. We appreciate you sharing your desire for specific features as we continuously innovate our product line to meet and exceed the expectations of our customers. We have provided a link to the full device manual to help you specifically with the display settings of your device. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The new shape of the phone with the edges perfect.
on February 18, 2025
Posted by: Freedom
[This review was collected as part of a promotion.] The camera is exceptional the zoom option is excellent it allows me to view so far away that it seems like I was there upclose. The battery life is way longer which is a huge plus.
#seamless action across apps
#Audio eraser
#Audio eraser
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best photography device.
on February 18, 2025
Posted by: Photographer1
[This review was collected as part of a promotion.] A complete device for everything! I have all my devices and appliances and a Samsung customer for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speechless
on February 18, 2025
Posted by: Rafael325851
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse, refining everything that made its predecessor great while pushing boundaries with cutting-edge AI. The design remains sleek and premium, with an improved, nearly bezel-less display that’s stunning for media and productivity. Performance-wise, the new Exynos/Qualcomm chip delivers blazing speed, making multitasking and gaming seamless. The camera system is next-level, with a revamped periscope zoom and AI-driven enhancements that refine every shot in real time, ensuring pro-quality photos with minimal effort. Battery life is stellar, easily lasting a full day, even with heavy usage.
What truly sets the S25 Ultra apart is its AI integration, making daily tasks feel futuristic. The AI-powered photo and video editing tools allow for instant object removal, smart framing, and even upscaling older low-res images with insane accuracy. Samsung’s AI-assisted call screening and live translation take communication to another level, while the intelligent battery optimization learns your habits to extend usage even further. The on-device AI processing makes everything feel incredibly responsive without relying on cloud services. Whether for work, creativity, or just everyday convenience, the AI in the S25 Ultra feels like a true game-changer, making this one of the smartest smartphones yet.
Value
5
Written by a customer while visiting Samsung US