Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,201 Reviews)
Rating breakdown 27,201 reviews
5 Stars
23,318
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
I think it needs more important
on February 18, 2025
Posted by: Bighomie85
[This review was collected as part of a promotion.] I use it for a movie on music and games i use it for photos
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Bighomie85, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with your streaming and gaming on your new device. We have provided links to a few resources to help you discover additional capabilities that can enhance your experience, and answer any questions that may arise as you continue using your Sasmsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great technology, easy to use i love so much.
on February 18, 2025
Posted by: GeraRod
[This review was collected as part of a promotion.] I use my Samsung for my work all the time! The interface makes it so easy to use! The high definition camera is incredible! I'm constantly in and out of zoom conferences all day! My Samsung makes it a breeze! I prefer it to my pc and laptop! I have everything i need in the palm of my hand! Love the capacity to open each app, really fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen
on February 18, 2025
Posted by: Shopper223
[This review was collected as part of a promotion.] The screen on this phone is so large and clear that it makes me want to buy a samsung TV. Although I was pretty upset about the S Pen downgrade, the s25 ultra still has a lot of fantastic features. Its a great experience as a whole.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Device
on February 18, 2025
Posted by: ImRhyme
[This review was collected as part of a promotion.] After my last phone's internal parts failed, I pre-ordered the S25 Ultra. As someone new to the Galaxy phone series, I have been pleasantly surprised at just how efficient and useful this phone is. Especially with the seamless integration of AI, everything has been so easy to handle. The "Now Brief" feature is a nice little touch to keep you updated on all the things you are interested in, and the various seamless actions across apps makes it a smooth experience. I am very happy with this device and look forward to the future of Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has amazing features, and battery life!
on February 18, 2025
Posted by: Kitkat55
[This review was collected as part of a promotion.] The s25 ultra offers amazing features such as a very good camera, a beautiful display, as well as some very good AI features. I definitely recommend the phone to anybody who is looking to purchase a new device. The touch response is super fast and the audio quality is good as well as colors looking very vibrant and nice. Awesome "audio eraser" features as well as "seamless actions across apps". There are many great things about this phone, and I am very glad I went along with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 ultra
on February 18, 2025
Posted by: Dontlovetoshop
[This review was collected as part of a promotion.] Over all a solid device. I was not a huge fan of accessing the notification panel and quick setting panel. Soon as I restored the way to access them as previous model's I've had zero complaints about any thing. The "Now brief" is easy to access at the bottom of my screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best ai smartphone I've ever had...
on February 18, 2025
Posted by: chencliff
[This review was collected as part of a promotion.] The 120 Hz refresh rate on the Galaxy Ultra S25 is amazing. I feel there's a lot more responsiveness and fluidity compared to 60 Hz. It's great for playing games such as Teamfight Tactics, osu! and PUBG Mobile.
In addition, I like how easy it is for me to utilise Samsung Pay for purchases. There was no need for me to take out my wallet for my debit card. Instead, all I had to do was to hold my phone right on top of the store's NFC-enabled terminal machine, and I'm good to go!
For Samsung's One UI, I like how there are a lot of customisations that are widely available. For example, I love the widgets feature, which I use for a quick glance at certain things such as the current weather, the current time and the calendar. Additionally, I love using the Edge Panel, which allows me to have quick access to my essential applications from the side of the screen.
The battery life the camera quality are both beyond expectations.
The stylus that comes with the phone is really nice. It is definitely helpful in certain situations such as taking notes and writing Chinese characters in the Chinese handwriting keyboard input.
Finally, I like how Samsung has incorporated 12 GB of memory in the Galaxy S25 Ultra, but I wish Samsung was more inclusive with their 16 GB memory models being only available in South Korea, Mainland China, Hong Kong and Taiwan.
Overall, the Galaxy S25 Ultra is a great phone not only for AI, but also for performance, personalisation, mobility and ease-of-use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is fantastic and very lightweight.
on February 18, 2025
Posted by: CyberDancer
[This review was collected as part of a promotion.] I wish and I request to samsung to launch mini version of S26 and S26 Ultra. Please and thankyou.
Value
5
Written by a customer while visiting Samsung US