Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Perfect phone
on February 18, 2025
Posted by: Marian19
[This review was collected as part of a promotion.] The best Galaxy phone ever!
I like the New Brief. I using the phone all day and the battery is really good! I love it!
I like the New Brief. I using the phone all day and the battery is really good! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Significant upgrade from s24u
on February 18, 2025
Posted by: B0bBush
[This review was collected as part of a promotion.] Looks and feels like a significant upgrade. Visually stunning display using pro scaling, truly blowing away the past and present competition with this stunning display.
Lighter and rounded device is sharp.
Lighter and rounded device is sharp.
With a few downgrade. Fewer Spen functionality. No S view case.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello B0bBush, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the appearance and display quality of your new device, and feel that it has been upgraded significantly. We have provided a link to an article to help you discover the functionality of your redesigned S Pen. We have also provided a link to the full device manual to help you discover the voice commands and hand gestures that can replace some of the functionality of the previous S Pen. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Phone Experience
on February 18, 2025
Posted by: Carson
[This review was collected as part of a promotion.] There's nothing perfect in this world but I feel like this phone is just that. From the design, to the way it feels in the hand I've never had a smartphone this premium before. I'm glad I made the upgrade because this phone has exceeded my expectations in performance. If you've been needing an upgrade and what maximum performance, then I highly recommend the s25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost Perfect
on February 18, 2025
Posted by: Ushah25
[This review was collected as part of a promotion.] I have upgraded from my S22 Ultra, and it's been a significant upgrade for me. I like both Google Gemini AI and Bixby for voice assistance and tasks. The camera is so much better than the S22 Ultra's; the shutter speed is fast, and the low-light camera works great. I prefer the flat display to the curved display on my previous phone. My only disappointment is that I cannot use the S Pen as a camera shutter, which I used frequently in the past. Overall, I like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 ultra
on February 18, 2025
Posted by: GeneralUser2025
[This review was collected as part of a promotion.] I have found the S25 Ultra is very smooth and fast. I have not experienced the phone getting hot after high use as some reports have mentioned. Battery life has been slightly better than the S24 for me personally. Watching video is very smooth and clear along with smooth game play.
I use the Spen periodically to take notes at work and when working around the house. In general I am fine without the Bluetooth connection.
The connection to my watch and ear buds was easy and no issues.
The phone has many options for personalizing and setting up which I don't use much of. However nice to have the options available if I want. The new one UI 7 is a nice upgrade and makes the phone experience much better. I felt the new now bar was not all that great at first and not really interested. However, after customizing and using it, i have found it useful and review every morning and night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast / reliable top of the line available now
on February 18, 2025
Posted by: S25Uawesome
[This review was collected as part of a promotion.] The AI assistant demonstrates excellent capabilities with significant potential for future development. Its multitasking features are well-designed, and the seamless integration between applications is a noteworthy strength. It also connects smoothly with many Samsung accessories.
Seamless actions across applications are impressive.
The Now Brief feature is wonderful for quickly checking information, even without fully opening my phone.
The Audio Eraser is a fantastic feature that makes my videos usable without further editing, and it simplifies audio selection.
The Now Brief feature is wonderful for quickly checking information, even without fully opening my phone.
The Audio Eraser is a fantastic feature that makes my videos usable without further editing, and it simplifies audio selection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 18, 2025
Posted by: Lovesho
[This review was collected as part of a promotion.] Good quality, Perfect weight, and the audio is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Now Brief galaxy
on February 18, 2025
Posted by: Matxosun
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands out as a flagship smartphone, seamlessly integrating advanced AI features to enhance user experience. One notable innovation is the "seamless actions across apps," allowing users to perform complex tasks with simple voice commands. For instance, by long-pressing the side button and speaking naturally to Google Gemini, you can instruct the device to search for pet-friendly vegan restaurants nearby and share the details with a friend, streamlining multitasking across various applications.
Another significant feature is "Now Brief," which provides personalized updates throughout the day. This AI-driven tool anticipates your needs by analyzing your schedule and habits. For example, if rain is forecasted and you have an upcoming meeting, Now Brief will remind you to carry an umbrella, ensuring you're prepared for any situation.
The "Audio Eraser" function enhances media creation by filtering out unwanted background noise from your videos. Whether it's wind, crowd noise, or other disturbances, this tool allows for precise adjustment of different sound types, ensuring your recordings maintain clarity and focus.
In terms of performance, the Galaxy S25 Ultra is equipped with the Snapdragon 8 Elite processor and offers up to 1TB of storage. Its 6.9-inch dynamic AMOLED screen delivers vibrant visuals, and the sophisticated camera system, featuring a 200MP main lens, captures stunning images.
Value
5
Written by a customer while visiting Samsung US