Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
New Galaxy S25 Uktra
on February 18, 2025
Posted by: Somegalaxyguy
[This review was collected as part of a promotion.] The new S 25 continues to build on what Samsung has already established with its device. The new features including seamless actions across apps, Now Brief, and Audio Eraser are great additions.
Just another great device making everyday life all around more enjoyable and easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design
on February 18, 2025
Posted by: Gesner
[This review was collected as part of a promotion.] I love the design this phone has, camera is amazing, overall this phone is so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching from fold 4
on February 18, 2025
Posted by: Phonehome
[This review was collected as part of a promotion.] Overall build quality feels very premium and all of the UI actions are very smooth. Speeds across pretty much any action seem greatly improved as well as improved battery life vs. yhe fold 4. I have encountered a few bugs in the software such as the camera frame rate dropping to ~10 when using the flash during videos as well as the settings pull down getting stuck on the screen but both were resolved by restarting the phone.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good and usefull
on February 18, 2025
Posted by: Kevin25
[This review was collected as part of a promotion.] The design feels more polished, with a slimmer profile that makes it more comfortable to hold, though it’s still a large device. The 6.9-inch AMOLED display is stunning, delivering vibrant colors and deep blacks, but at this point, Samsung’s display technology is expected to be excellent rather than surprising. Performance is as fast as you’d hope, handling multitasking, gaming, and high-resolution video editing with ease, though real-world use doesn’t always reveal a dramatic leap from last year’s model. AI integration is the phone’s big new push, with real-time translation, text summarization, and enhanced voice assistance, but these features, while promising, sometimes feel like a work in progress rather than a game-changer. The camera system is versatile and produces outstanding results, especially in low light, but Samsung’s software processing still has a tendency to over-sharpen images. Battery life remains solid, lasting a full day even under heavy use, and while fast charging is improved, it still lags behind some competitors. Overall, the Galaxy S25 Ultra is an incredibly capable device, but its biggest innovations feel more iterative than revolutionary, making it a great phone—but not necessarily an essential upgrade for S23 Ultra users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos!
on February 18, 2025
Posted by: Htownnnn
[This review was collected as part of a promotion.] I am loving the new S25 Ultra. It takes AMAZING photos! Runs smooth and great image quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Amazing S25 Ultra
on February 18, 2025
Posted by: ARRRGH
[This review was collected as part of a promotion.] This device wins the phone battle!
- best display
- best processor
- great OS
- best camera
- stylus support
- leading AI
- best processor
- great OS
- best camera
- stylus support
- leading AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on February 18, 2025
Posted by: Sergeant
[This review was collected as part of a promotion.] Great phone. Very good screen. Big battery. Very good cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great camara, ai is amazing,photo editing is amaz
on February 18, 2025
Posted by: shutterwideopened
[This review was collected as part of a promotion.] love it camara quality is amazing the ai assistant comes in handy all the time. battery last all day. love how ui7 is so smooth and easy to use
Value
5
Written by a customer while visiting Samsung US