Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,983 Reviews)
Rating breakdown 26,983 reviews
5 Stars
23,177
4 Stars
2,987
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great features but a miss
on February 18, 2025
Posted by: Cooleo
[This review was collected as part of a promotion.] The now brief is a fest feature that i routinely use and check on throughout the day. The audio eraser works great as well on my videos and the AI capabilities are unimaginable at this point. The ability for it to create my face without any prior evidence of it is astounding but also a little creepy. The one thing that brings my review down to a 4/5 stars, the lack of Bluetooth in the S pen. There was no reason to take it away and for that I have to remove a star. Hopefully it gets brought back in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great look
on February 18, 2025
Posted by: Spongebobultrapants
[This review was collected as part of a promotion.] Love the phone. Galaxy AI is amazing. I love the camera features and the merging of all the AI feature.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Being in galaxy world helps with seamless integration between phone, tablet and headphones.
I have just scratched the surface of this amazing device and am learning more and more everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance
on February 18, 2025
Posted by: Captcookie
[This review was collected as part of a promotion.] Looking at the announcement the phone didn't have much new stuff to begin with. Though it's under the hood where the performance is good. Phone feels fast and responsive. Battery is great. Been able to get me by with mostly 1 charge. The camera rings look funny, but I guess it all has a purpose. Screen and colors are beautiful. Overall good upgrade if you come from 2 generations before
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My honest review
on February 18, 2025
Posted by: SaTIZfaction
[This review was collected as part of a promotion.] I like the smoothness of the toggling from screen to screen. Not a big fan of the change of the format of the apps. My S24 Ultra scrolled from left to right now the S25 is up and down. Not sure how that's an improvement. It's not a deal breaker but it's more of an annoyance because you get used to the way a phone operates to be a smooth transition to an upgrade. For myself it's an easy adjustment but for my mother, who i have to teach the features to on her phone, not so much. I really like the camera and it really shows it's muscle when I attend my nephew's football games because of how close I can get on the zoom lens. I send the pics and videos to My relative who own Iphones and they are always jealous. One con I would like to see improved is the battery life. In comparison to all types of phones I have owned, the Motorola brand that my son loves has always been ahead of my samsung phones in terms of battery life. Also, my free time game to play is MLB rivals which often runs hot if i play it a long time. The claims were that the S24 Ultra would not run hot and it did, I figured with this upgrade to the S25 Ultra it would be resolved but it still runs hot. Other than those things I think this is a very solid phone. Oh yeah, smart switch needs a software update to move Google messages as when I upgraded and moved my info over it only gave the option to move Samsung messages (which is going aways) i figured out how to convert but most will not go through the trouble.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My fiance went from the flip 5 to the ultra
on February 18, 2025
Posted by: Bb9966
[This review was collected as part of a promotion.] She loves the battery life on the 25 ultra compared to the zflip5 she liked her folding phones but size batter and everything else was the reason she went to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Special One
on February 18, 2025
Posted by: SAMYSAM561
[This review was collected as part of a promotion.] I mean I have always been a fan of galaxy phones since the first S, I took a little break after the s4 and switched to other brands and experimented with other androids, never ios though because I am and always be team android, but after a while I switched to the s24 ultra and I really enjoyed having it in my pocket, the camera is just phenomenal, battery life was great, pretty snappy, I also loved having the bluetooth S pen whenever I was out with the family I could snap photos with it, anyway when the s25 ultra came out I was really excited, I really wanted to be on the latest and greatest so I went ahead and traded my s24 ultra and got me the new s25ultra, so far I am loving almost everything about the phone, still getting use to the ui, loved the rounded edges, loved the small bezells, the snapdragon elite chip is truly a powerhouse, the cameras are great, battery life is on the same level as the previous gen, I am really disappointed with the lack of the bluetooth on the S pen, wasn't really necessary from samsung to get rid of a feature that was great, you won't need it until you do, same goes for SD card support, people who take a lof of photos and videos need a lot of storage so hope one day they bring it back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of innovation
on February 18, 2025
Posted by: Ferchy
[This review was collected as part of a promotion.] Display is clear and smooth
Best Front camera pictures I have seen
Battery last longer
AI features are awesome
Best Front camera pictures I have seen
Battery last longer
AI features are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S25 Uktra
on February 18, 2025
Posted by: Somegalaxyguy
[This review was collected as part of a promotion.] The new S 25 continues to build on what Samsung has already established with its device. The new features including seamless actions across apps, Now Brief, and Audio Eraser are great additions.
Just another great device making everyday life all around more enjoyable and easier.
Value
5
Written by a customer while visiting Samsung US