Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,984 Reviews)
Open Ratings Snapshot
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone on the market?
on February 18, 2025
Posted by: Bigilly
[This review was collected as part of a promotion.] Smooth and fast transition while Moving from one Application to the next. Battery life is longer than expected and the Gemini integration is perfect for searching and also answering phone calls and even replying to messages.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone and cameras
on February 18, 2025
Posted by: JRNH25
[This review was collected as part of a promotion.] Love the new features like the Now Brief, audio eraser for videos, and seamless actions across apps so you can ask the Gemini assistant to do multiple actions across multiple apps - it works great.
The new rounded corners make the phone much easier to hold in hand for long periods of time and I think the new design is sleek and classy looking.
Photos are still stunning and the AI photo enhancements work great. With the great trade-in values Samsung offered for my old S23 Ultra, it was a no-brainer upgrade for me. Very satisfied with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved in every way
on February 18, 2025
Posted by: PhoneUp3
[This review was collected as part of a promotion.] Battery is better, charges faster, it can run all my apps at the same time, S-Pen is responsive, the camera is great, the screen never gets oily, and the display is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It is extremely smart, swift moving from one app to another,texting is smooth as it's very sensitive, camera quality is dope especially the zoom options. Noise canceling mode, direct call translate option. The features are so good. The Google AI also added to this is so good aswell as the face unlock option.
But I have a little problem with the Spen not being able to take pictures again. I think that should be looked into. But asides that sofar I'm still discovering the phone and the journey is a good one. I highly recommend SAMSUNG anyday anytime🫠
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very much impressed with the phones performance.
on February 18, 2025
Posted by: QUENOCLIPS
[This review was collected as part of a promotion.] My best feature that I've gotten used to is the now brief.
It's very insightful and informative
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Looking Phone
on February 18, 2025
Posted by: Logicbytes
[This review was collected as part of a promotion.] I love the nifty features it has but it definitely takes a while to learn the most useful ones. AI isnt as advanced as I thought it would be but I'm sure like most things that will come with time. Camera is ok, doesn't feel m7ch different than my S23 Ultra which sort of made me regret upgrading.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beyond Ultra: The Galaxy 25
on February 18, 2025
Posted by: Sonic120409
[This review was collected as part of a promotion.] The Galaxy S23 Ultra is a powerhouse. Seamless app transitions and a vibrant display make it a joy to use. The audio eraser is surprisingly effective, and the AI camera features elevate photos to another level. Low-light performance is exceptional. Battery life is solid, easily lasting a full day. While pricey, the S23 Ultra justifies its cost with top-tier performance and innovative features. Highly recommended for power users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Screen and awesome AI features!
on February 18, 2025
Posted by: Valentine
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra’s 6.9-inch Dynamic AMOLED display is absolutely stunning, with vibrant colors and super smooth performance. I also love the new "Now Brief" feature—it feels like my own personal AI assistant, giving me quick updates on the weather, reminders, and everything I need to stay on top of my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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