Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
S25 Ultra 2 week experience
on February 18, 2025
Posted by: Jon007
[This review was collected as part of a promotion.] I use my phone for a wide variety of tasks. Everything from taking photos, work related office applications to some minor gaming. I do love the phone overall. Here are the amazing parts:
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
The things that are concerning or could use improvement:
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
Overall great phone with constant improvements generationally. However, not a revolutionary improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 18, 2025
Posted by: Churro777
[This review was collected as part of a promotion.] Highest quality thing I felt in my hand for a good while, works like a dream, massive upgrade from my Z Flip 6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
awesome phone
on February 18, 2025
Posted by: mayraunicorn
[This review was collected as part of a promotion.] love my camera beautiful pics. seeing tv apps on phone is great and audio is good. got ultra like the size it's bigger and easier too read n type on it larger viewing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Remides me of my note 20 ultra 5G
on February 18, 2025
Posted by: Bigd2story
[This review was collected as part of a promotion.] Remides me of my note 20 ultra 5G, but it's faster, more long lasting battery and much smoother cpu.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 18, 2025
Posted by: Que123
[This review was collected as part of a promotion.] One of the best phones out there, love the extra ram, great camera and features very smooth with fast chip gets me thru entire day without charging. I would recommend this phone I have all Samsung phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! ❤️
on February 18, 2025
Posted by: Write2Draw
[This review was collected as part of a promotion.] I had a s22 ultra before this. Turning this phone on and starting to use it was an experience. I love all the settings and customizations available. The picture and video quality is great. There are so many features I have yet to explore and use yet, but I'm excited every time I pick up my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great new phone
on February 18, 2025
Posted by: Molls2212
[This review was collected as part of a promotion.] I like the new shape of the phone. It looks very sleek and new.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on February 18, 2025
Posted by: Littlejoe72
[This review was collected as part of a promotion.] I'm 72 and got this nice s25 ultra. Easy to use. Great features. I tell my friends here about it. And show them how easy it is to use.
Value
5
Written by a customer while visiting Samsung US